Charlymie Ferolina
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About
Good day!
I'm Charlymie Ferolina, 27 years old. Filipino. I am an experienced customer service representative for more than 6 years now. This industry has thought me a lot of values and skills that is an asset and my edge from other applicants. I am trained to resolve customer concerns efficiently, while building rapor and staying professional at the same time. Flexibility for shifting schedules and time management. My ability to work effectively under pressure is a plus.
Thinking of working abroad to broaden my skills, profession while I secure my future.
Experience
Excellent English Communication Skills, Trained at handling email and phone call complaints. Ability to work efficiently under pressure. Professional on handling irate customers.
Education
College Undergraduate. Taking up B.S. in Office Administration-2 Years.
