Customer service and QA Analyst
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Customer service and QA Analyst with 5 years and 9 months of experience since 2020 with experience supporting prescription drug plans, medical providers, and now dental providers, skilled at resolving member/patient issues and auditing interactions to improve accuracy and service quality.
Customer Service Representative - TELEPERFORMANCE BACOLOD - Luxur Place, Magsaysay Ave., Bacolod City
(2017-11 - 2018-03)
Customer Service Representative - TELEPERFORMANCE BACOLOD - Luxur Place, Magsaysay Ave., Bacolod City
(2018-11 - 2020-08)
Customer Service Representative - TELEPERFORMANCE BACOLOD - Luxur Place, Magsaysay Ave., Bacolod City
(2020-08)
Quality Assurance Analyst - TELEPERFORMANCE BACOLOD - Luxur Place, Magsaysay Ave., Bacolod City
(2020-08)
Bachelor of Secondary Education - English - La Carlota City College (2013 - 2017)
Secondary - Our Lady of Purity Academy Inc. (2009 - 2013)
Primary - Don Esperidion Presbitero Elementary School (2003 - 2009)
