Christine Calaguan

A motivated and reliable individual with excellent teamwork and organizational skills. Quick to learn new tasks and adapt to different environments. Skilled at multitasking and using technology, with a strong work ethic and a positive attitude. Ready to take on new challenges and contribute to company success.

Assistant Database Administrator - Intern - Department of Trade and Industry - Makati, Philippines

(2025-09 - 2026-01)

• Managed the database of the Online Complaints and Mediation Division.
• Identified issues, analysed data, and formulated solutions to improve complaint resolution processes.
• Maintained accurate and updated complaint records for easy information retrieval.
• Reviewed and organized complaint records, ensuring accuracy and facilitating efficient information retrieval.
• Responded to incoming requests for information or forwarded to the appropriate individual.

Part time Customer Service Crew - MCDONALD'S - Paranaque City, Metro Manila

(2023-10 - 2024-03)

• Resolved customer complaints efficiently, enhancing overall customer satisfaction.
• Received cash payments from customers and accurately recorded transactions using point of sale system.
• Managed inventory by stocking shelves and ensuring expired items were removed promptly.
• Safely operated kitchen equipment in compliance with safety guidelines and regulations.

Bachelor of Science - Information Technology - Philippine Christian University - Manila (2026)