Christopher Anunciacion

Results-driven Operations & Training professional with 10+ years of experience in Food & Beverage industry, specializing in Dunkin' operations in Saudi Arabia. Expert in multi-unit management, workforce development, process standardization and operational excellence. Proven track record in ensuring compliance, driving sales performance, building leadership teams and improving service quality.

Operations & Training Lead at Dunkin' Saudi Arabia (2023-01 – 2026-05)

• Design and deliver operational & leadership training programs for managers and frontline staff
• Conduct operational audits and coaching to ensure adherence to brand and regulatory standards
• Support new product launches, marketing campaigns and process improvement initiatives
• Mentor multi-unit managers and develop high-performing teams

Training Supervisor at Dunkin' Saudi Arabia (2020-01 – 2022-12)

• Handled Field Trainers across Saudi Arabia
• Supported new store openings
• Conducted store audits
• Assessed Multi-Unit Managers on SOP compliance
• Facilitated monthly refresher training
• Implemented performance improvement initiatives to ensure operational excellence across the Kingdom

Area Operations Manager at Dunkin' Saudi Arabia (2018-10 – 2019-12)

• Managed 8 stores
• Drove sales, profitability and KPI performance
• Developed high-performing teams

Training Specialist / Field Trainer at Dunkin' Saudi Arabia (2016-08 – 2018-09)

• Led the Training and Trained 2,000+ employees across 112 stores
• Developed SOPs, training materials and assessments

Store Manager at Dunkin' Saudi Arabia (2013-05 – 2016-07)

• Led daily operations, staffing, inventory, quality&food safety compliance, and customer service

BSBA in Human Resource Management – Capitol University