Cyryl Hamora
GUEST RELATIONS EXECUTIVE
Talent
Puerto PrincesaMember since October 10, 2026
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About
MANAGING INBOUND AND OUTBOUND GUEST CALLS BEFORE, DURING, AND AFTER THEIR STAY. PROCESSING PAYMENTS, ISSUING INVOICES AND RECEIPTS. ADDRESSING GUEST COMPLAINTS AND RESOLVING ISSUES DURING THEIR STAY.
Experience
GUEST RELATIONS EXECUTIVE - HOST AND STAY SDDE PROPERTY MANAGEMENT LLC.
(2024-05 - 2026-08)
- MANAGING INBOUND AND OUTBOUND GUEST CALLS BEFORE, DURING, AND AFTER THEIR STAY.
- PROCESSING PAYMENTS, ISSUING INVOICES AND RECEIPTS.
- ADDRESSING GUEST COMPLAINTS AND RESOLVING ISSUES DURING THEIR STAY.
- HANDLING LIVE CHAT COMMUNICATIONS.
- COORDINATING WITH THE FINANCE DEPARTMENT TO FOLLOW UP ON GUEST REFUNDS AND REIMBURSEMENTS.
- MANAGING GUEST RELOCATIONS WHEN REQUIRED.
- MANAGING RELOCATIONS AND CANCELLATION
CUSTOMER SERVICE REPRESENTATIVE/DPA AGENT - SAFER ROAD RESCUE
(2023-01 - 2023-12)
- TAKING INBOUND AND OUTBOUND CALLS
- CONVERT LEADS INTO SERVICE JOBS
- SOLVE PROBLEMS ARISES IN TIMELY AND PROFESSIONAL MANNER
ADMINISTRATIVE ASSISTANT - PROVINCIAL GOVERNMENT
(2021-02 - 2021-09)
- CLERICAL DUTIES
- RECEIVING PAYMENTS FROM THE CONSUMERS
- PROCESSING THE NEW APPLICATION FOR CONNECTION IN STP
ACCOUNT MANAGER - GRANTSMAN TRADING INC.
(2020-07 - 2021-01)
- PRODUCT LISTING LAZADA, SHOPEE, TIKTOK
- SEARCH ENGINE OPTIMAZATION, GRAPHIC DESIGNS
- CUSTOMERS CHAT SUPPORT
Education
BACHELOR OF SCIENCE - INFORMATION TECHNOLOGY - PALAWAN STATE UNIVERSITY (2015-06 - 2020-06)
Skills
GUEST RELATIONS EXECUTIVE
