Loss Prevention Specialist (Remote) - Supreme Foods USA (Burger King, Popeyes, Taco John's)
(2024-10 - 2025-12)
- Monitored multiple store locations remotely to prevent theft, fraud, and operational losses
- Conducted live and recorded CCTV surveillance to identify suspicious activities
- Reviewed POS transactions including discounts, refunds, and over-rings
- Investigated incidents and collected video evidence for reporting
- Prepared detailed incident and loss prevention reports
- Responded to security alarms and coordinated with management when required
- Assisted with customer service concerns related to security incidents
Security Personnel - TUI Cruises - Worldwide Itinerary
(2023-01 - 2024-09)
- Managed gangway access control points to ensure vessel security
- Conducted security and fire patrols throughout the ship
- Operated X-ray machines and archway detectors
- Escorted pilots, guests, and crew during embarkation and disembarkation
- Responded to emergencies including fire, medical, and security incidents
- Performed crowd control and guided guests during emergency situations
- Served as Emergency Response Team (ERT) member
- Mentored new security personnel
Surveillance Officer (Remote) - Deep Sentinel Security - California
(2021-12 - 2023-01)
- Monitored residential, commercial, and high-risk properties via CCTV
- Detected and prevented burglary, intrusions, and package theft
- Coordinated with local police and emergency responders
- Notified customers regarding security incidents on their properties
- Use PTT to deter and prevent any unauthorized entry or trespassers/ Burglar / Prowlers
- Audited POS transactions and documented security events
- Ensured compliance with SLA protocols
Surveillance Officer - Caesars Kingdom - Kaohsiung, Taiwan
(2020-03 - 2021-11)
- Conducted surveillance of casino gaming areas, cage, count room, POS, and entrances
- Monitored patrons and employees for illegal activities including collusion and fraud
- Reviewed recorded footage to identify irregularities
- Monitored cash handling transactions for discrepancies
- Supported table games and electronic gaming investigations
- Maintained confidentiality and safety of guests and employees
Surveillance Officer - Naga World Hotel & Casino - Phnom Penh, Cambodia
(2018-10 - 2019-12)
- Performed surveillance operations across gaming and non-gaming areas
- Detected suspicious activities such as past posting and game dumping
- Reviewed CCTV footage related to incidents and disputes
- Monitored cash transactions and compliance
- Assisted gaming departments with surveillance reviews
- Conducted equipment checks before and after shifts
Surveillance Officer - Okada Manila Hotel & Casino - Philippines
(2016-08 - 2018-09)
- Conducted comprehensive casino surveillance operations
- Monitored table games, electronic gaming, POS, cage, and count room
- Investigated patron and employee irregularities
- Reviewed recorded footage for incident validation
- Ensured safety, compliance, and confidentiality at all times
CCTV Operator (Manufacturing) - Cosmic Technologies Inc. (Cherry Mobile)
(2013-10 - 2016-06)
- Monitored company facilities and assets via CCTV systems
- Tracked delivery vehicles using GPS (Tramigo)
- Reviewed recorded footage to detect security breaches
- Coordinated with security teams via radio and phone
- Verified incoming and outgoing deliveries against documentation
- FDAS monitoring
CCTV Operator (Retail – Supermarkets) - Circuit Solutions Inc. (SM Retail Stores)
(2010-05 - 2013-08)
- Monitored customer and employee activity through CCTV systems
- Identified shoplifting and internal theft incidents
- Coordinated apprehension with on-site security personnel
- Conducted POS audits and warehouse pilferage checks
- Prepared incident and daily security reports
- FDAS Monitoring
