Dexter Seredon

I am passionate about programming and building reliable systems. Experienced in tech support, assisting clients with technical issues, and in IT project management, documentation, and process improvement. I value teamwork, clear documentation, and continuous learning to deliver practical and high-quality work.

Packaged App Developer / Integration Consultant - Accenture

(2026-01 - 2026-06)

• Worked on Workday integrations and support activities including DIS, Core Connectors, Web Services, and Workday Studio.
• Assisted in analyzing business and integration requirements, troubleshooting issues, and supporting testing activities for outbound integrations.
• Participated in monitoring integration processes, validating data outputs, and resolving errors through logs and reports.
• Collaborated with functional consultants, developers, and team members to ensure successful delivery of integration solutions and enhancements.
• Supported documentation activities including technical documentation, mapping files, and knowledge transfer materials.

IT Support Staff / System Developer (Intern) - PESO – Meycauayan City Hall

(2025-08 - 2025-11)

• Served as IT Staff under PESO, Meycauayan City Hall, assisting in daily technical and administrative operations.
• Developed and maintained the FairShare Portal, including encoding and managing beneficiary data.
• Performed computer troubleshooting, system updates, and technical support for office staff.
• Handled data encoding tasks to ensure accurate and organized record management.

IT PMO Intern - KPMG R.G. Manabat & Corporation

(2025-01 - 2025-06)

• Project Support & Documentation – Studied IT PMO processes, created user stories, analyzed requirements, and produced clear technical documents including comprehensive User Manuals for multiple system modules.
• Testing & Process Improvement – Conducted user acceptance testing (UAT), identified workflow issues, and contributed to enhancements such as optimizing the DPP process.
• Team Collaboration & Onboarding – Participated in orientation sessions, team meetings, and onboarding activities to align with risk management practices and project objectives.
• Developer Coordination – Communicated with system developers to clarify requirements, align on functionalities, and ensure accurate documentation and testing results.

Bachelor of Science - Information Technology - University of the East - Caloocan (2021-08 - 2025-07)