Dianne del Prado

Assist in coordination with local government units, NGOs, recruitment agencies, and other stakeholders in employment facilitation efforts. Prepare periodic reports, updates, and analysis for management review Assist in capacity-building sessions, workshops, or community mobilization activities

Labor and Employment Officer I - Department of Migrant Workers - Makati City

(2025-03)

• Assist in coordination with local government units, NGOs, recruitment agencies, and other stakeholders in employment facilitation efforts.
• Prepare periodic reports, updates, and analysis for management review
• Assist in capacity-building sessions, workshops, or community mobilization activities

Foreign English Teacher - Ministry of Education - Taichung City

(2024-09 - 2025-01)

• Focus on developing students' speaking, listening, reading, and writing skills according to curriculum standards.
• Maintain a productive classroom environment, manage student behavior, and ensure all students are engaged.
• Participate in professional development sessions, workshops, or trainings.

IELTS Customer Service Officer/Receptionist - IDP Education Ltd

(2022-10 - 2024-08)

• Professionally answer inbound calls, including test schedules, registrations inquiries, promotional campaigns, and post-test services.
• Schedule, reschedule, and confirm test appointments.
• Collect and update patient demographic and contact information accurately.
• Assist potential test takers with their IELTS registration and payment.
• Provide extensive support to the back office team by supporting test center operations across different test venues and post-test services.

Online English Teacher - Bibo Global Opportunity (DMM Eikaiwa)

(2021-07 - 2022-10)

• Used pre-written curriculum to teach Japanese, Korean, and Thai students English via remote video conferencing.
• Worked with students between ages 5 and 60 on grammar, pronunciation, and sentence construction.

Bachelor of Secondary Education - English - Our Lady of Fatima University (2017-07 - 2022-02)