Edward Valencia

Experienced and dedicated Claims Analyst with a proven track record of providing exceptional support to healthcare professionals. Skilled in managing patient records, and handling confidential information with discretion. Proficient in medical and insurance terminology. Effective communicator with a commitment to delivering high-quality service.

Patient Collection Analysts & Specialists at ACCESS HEALTHCARE (2024-12 – Present)

• Provide the needs of our patients by educating them on balance billing, payment processing, available payment arrangement, dispute resolution, collecting accurate insurance information, verifying benefits and eligibility.

Senior Claims Specialist & Subject Matter Expert (SME) at ACCESS HEALTHCARE (2017-10 – 2024-11)

• Specialized knowledge in the healthcare revenue cycle. Serving as a resource and mentor for others on the team, guiding them on healthcare software, processes, workflows and other relevant systems.

Bachelor of Science in Computer Technology – Asian Institute of Computer Studies (2007 – 2009)