Eli

Content and editorial professional with 4.5 years of experience supporting high-volume digital content operations at Thomson Reuters, with strong experience in editorial review, proofreading, quality assurance, content validation, formatting, and publishing workflows. Experienced in reviewing content for accuracy, consistency, and adherence to established editorial standards while managing deadlines, coordinating deliverables, and resolving content and production issues across teams. Currently supporting digital content production and coordination at Trifid Media, working with editors and production team members to track assignments, revisions, deliverables, and production progress.

Strong attention to detail, organization, communication, and problem-solving skills, with experience working in fast-paced environments and managing multiple priorities.

Production Coordinator - Trifid Media - UAE, Dubai | Remote

(2026-09)

• Coordinate content production workflows with editors, voice-over artists, and other production team members to support timely delivery.
• Created and maintained Google Sheets trackers to organize content assignments, production status, editor/VO assignments, and workflow progress.
• Track content production, assignments, revisions, and deadlines to support timely delivery.
• Assist with content review, script/video amendments, and production follow-ups.
• Support organized content workflows and ensure assigned deliverables move through each stage of production.

Associate Content Specialist - Thomson Reuters - McKinley Hill, Taguig, Philippines | Hybrid Setup

(2022-01 - 2026-06)

• Managed and validated high-volume digital content in a fast-paced content production environment while consistently meeting quality, accuracy, productivity, and deadline requirements.
• Conducted detailed editorial and quality assurance reviews to identify inconsistencies, errors, formatting issues, and content discrepancies before publication.
• Edited, formatted, coded, and validated content according to established editorial, formatting, and publishing standards.
• Reviewed content and data for accuracy, completeness, consistency, and compliance with defined quality requirements.
• Collaborated with attorneys, editors, and cross-functional teams to resolve content issues and ensure timely completion of publishing deliverables.
• Troubleshot content, workflow, and publishing issues, using analytical and problem-solving skills to identify discrepancies and implement appropriate resolutions.
• Conducted peer quality reviews and provided constructive feedback to three team members to support editorial accuracy and team-wide quality standards.
• Trained and onboarded new team members on content workflows, quality expectations, procedures, and operational processes.
• Maintained accurate documentation and applied established editorial, quality, and publishing standards to ensure consistency, accuracy, and compliance.
• Implemented a Lean Six Sigma process improvement initiative to enhance workflow efficiency.

Virtual Assistant (Part-Time) - Airbnb Property Management - Canada | Remote

(2024-10 - 2025-01)

• Provided remote administrative support for a Canada-based Airbnb property management business, including email correspondence, document management, recordkeeping, and day-to-day operational tasks.
• Maintained organized digital records and documents using Google Docs and email while coordinating routine operational tasks.
• Assisted with financial and administrative records using QuickBooks.
• Created and edited promotional social media content using Canva, including post designs, captions, and music selections.
• Published and managed social media posts on Instagram to support property promotion and guest engagement.

Administrative Assistant / Cafe Staff - Z Cafe of AIRO Hotel - Malate, Manila, Philippines | On-site

(2021-03 - 2021-12)

• Provided administrative and operational support in a fast-paced hotel environment while maintaining accurate records and documentation.
• Coordinated schedules, meetings, business correspondence, and administrative documents with accuracy and professionalism.
• Supported promotional activities and social media content, including updating digital menu content and promotional materials.
• Reviewed and updated customer-facing information to ensure accuracy and consistency.
• Assisted management with daily administrative, operational, and coordination tasks.
• Processed billing statements, reimbursements, and banking transactions while maintaining organized records.

Back Office Accounting Department - Hotel H2O - Manila, Philippines

(2019-02 - 2019-05)

Bar Receptionist & Server - Hotel H2O's Whitemoon Bar - Manila, Philippines

(2019-05 - 2019-08)

Event Committee - Thomson Reuters - McKinley Hill, Taguig, Philippines

(2022-01 - 2026-06)

Volunteer - Thomson Reuters - McKinley Hill, Taguig, Philippines

(2022-09 - 2026-06)

Bachelor of Science - Hospitality Management - Polytechnic University of the Philippines (2015 - 2019)