Customer Support Specialist | Virtual Assistant
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I am a Customer Support Specialist with 3 years of experience in the BPO industry handling hotel reservations, healthcare, and retail accounts.
I specialize in providing customer support through chat and email, resolving issues efficiently, and ensuring a positive customer experience. I am experienced in using CRM tools, handling bookings, order concerns, and general inquiries.
I am reliable, detail-oriented, and capable of working independently in a remote environment.
5 years Bank employee, 3 years BPO employee
Highest Educational Attainment is College Graduate | Bachelor of Science in Economics