Emalyn Tolibas
Front Office Manager
Talent
Las PiñasMember since October 30, 2026
Proficient in Microsoft Office SuiteAdaptable to challengesSkilled in written and verbal communicationEfficient task managementTeam-oriented and self-sufficientSkilled in team motivationCustomer serviceNegotiation skillsTime managementPayroll & Benefits SupportCommunication skills
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Proficient in Microsoft Office SuiteAdaptable to challengesSkilled in written and verbal communicationEfficient task managementTeam-oriented and self-sufficient
About
Manages receptionists and front office employees Creates work schedules and assigns tasks Trains staff to provide good customer service
Experience
Front Office Manager
(2022-05 - 2022-09)
- Manages receptionists and front office employees
- Creates work schedules and assigns tasks
- Trains staff to provide good customer service
- Greets and assists guests or clients
- Handles complaints and resolves problems
- Ensures guests have a positive experience
- Oversees booking systems (rooms, appointments, etc.)
- Ensures smooth check-in and check-out process
- Monitors room availability or schedules
- Keeps records of guests or clients
- Prepares reports (daily income, occupancy, etc.)
- Coordinates with other departments (housekeeping, security, etc.)
- Monitors billing and payments
- Ensures accurate cash handling and transactions
- Helps manage budgets and costs
- Maintaining Professional Image
- Ensures the front office area is clean and organized
- Makes sure staff follow proper dress code and behavior
Sales and Marketing Associate - Haiyan Hotel and Resort - Tanauan, Leyte
(2022-09 - 2024-08)
- Creates online promotions (Facebook, Instagram, travel sites)
- Manages the hotel website and online booking platforms
- Builds the hotel brand and reputation
- Designs promos (discounts, holiday packages, staycations)
- Works with influencers or travel agencies
- Contacts companies for corporate bookings
- Sells rooms for events (weddings, meetings, conferences)
- Negotiates group rates and contracts
- Builds relationships with travel agencies and clients
- Ensures sales targets (room occupancy, revenue) are met
- Increase hotel occupancy (more guests staying)
- Boost revenue from rooms, food, and events
- Monitor competitors and pricing
- Coordinate with front office, housekeeping, and kitchen
- Communication & persuasion
- Marketing (especially social media & online ads)
Nutrition Staff - Lgu Tanauan, Leyte - Tanauan, Leyte
(2024-08 - 2025-09)
- Community Nutrition Programs
- Organizes feeding programs for malnourished children
- Supports programs like Nutrition Month activities
- Promotes healthy eating in the community
- Weighs and measures children (nutrition status)
- Identifies undernourished or at-risk individuals
- Keeps records and reports to the LGU
- Conducts seminars for parents (proper feeding, breastfeeding)
- Teaches families about balanced diets and food preparation
- Promotes sanitation and healthy lifestyle
- Works with barangay health workers (BHWs), midwives, and nurses
- Helps implement government health programs
- Prepares reports and documentation
- Tracks program progress and results
HR ADMIN OFFICER - 21th Construction Development Corporation
(2025-10 - 2026-03)
Human Resources (HR) Duties
- Recruitment & Hiring
- Posts job openings
- Screens applicants and schedules interviews
- Employee Records
- Keeps employee files (contracts, IDs, personal data)
- Updates attendance and leave records
- Assists new employees (orientation, documents)
- Helps process salaries, government benefits (SSS, PhilHealth, Pag-IBIG)
- Employee Relations
- Handles employee concerns and minor issues
- Ensures company policies are followed
- Manages office supplies and equipment
- Prepares reports and documents
- Handles correspondence (emails, memos, letters)
- Organizes meetings and schedules
- Maintains a clean and organized office system
- Ensure smooth HR operations
- Support management and employees
- Maintain accurate records
- Help create a positive work environment
- Organization and attention to detail
- Confidentiality (handling sensitive information)
- Basic knowledge of labor laws
- Computer skills (Excel, HR systems)
Education
Bachelor of Science - Entrepreneurship - Eastern Visayas State University Tanauan Campus (2018 - 2023)
Skills
Front Office Manager
