STORE MANAGER - ALLHOME CORP.
(2018-09 - 2026-08)
- Manage the daily operations of the store- this includes managing sales, expenses, profits and assets of the store while ensuring all customers are receiving a high level of customer service.
- Responsible for associate development, merchandising, inventory control, safety and loss prevention in order to promote sales and meet profit goals.
- Ensure delivery of store KPI's - Sales, EBIT, Customer Service and Store Visuals
- Training of newly-hired Supervisor and Team Leaders
- Creating plans to develop and strengthen sales per annum
- Execute planograms to company expectations and business directions
ASSISTANT STORE MANAGER - FOREVER AGAPE & GLORI INC.
(2018-03 - 2018-07)
- Supervised sale force to achieved common goals
- Ensure high standard of customer service delivered each and every staff.
- Ensure that all merchandise are properly displayed, steamed and arrange as per standard.
- Monitor stock availability on store and all due report are submitted accordingly.
- Maintained knowledge of the current promotion and policies and making sure all are followed correctly with corresponding documentation.
- Ensure all admin report are duly updated.
MERCHANDISE PLANNER / RETAIL COORDINATOR - LANDMARK GROUP (KINGDOM OF SAUDI ARABIA) - Kingdom of Saudi Arabia
(2015-07 - 2016-08)
- Responded to customer questions and requests in a prompt and efficient manner.
- Built relationship with the customers to increase likelihood of repeat business.
- Recommended merchandise to customer based on their needs and preferences.
- Contacted other store location to determine merchandise availability.
- Completed stocking and organizing task in assigned sales area.
- Maintained knowledge of the current sales and promotion, policies regarding payment and exchange and security practices.
- Making sure that availability of items displayed are met and are of standards.
- Uniformity of displayed merchandise across all stores are maintained.
STORE INCHARGE / STORE MANAGER - LANDMARK GROUP (KINGDOM OF SAUDI ARABIA) - Kingdom of Saudi Arabia
(2006-06 - 2015-07)
- Supervised average sales force of 35 sales associates.
- Trained all incoming sales team member.
- Ensure high standard of product and customer service at all times.
- Ensure that my communication to the team is top notch and that every deliverable is understood by the sales force and we collectively drive sales.
- Ensure that all admin system is followed as per policy and procedure guidelines.
- Ensure that we are aware of inventory holding in the business and all new arrivals, so that the supervisors and team are planned before stocks arrives.
- Understand what the competitors are doing and ensure the team and the management are completely aware and suggest how we can react on it.
- Attended sales training camp and brought best practice leadership back on the sales floor.
SALES REPRESENTATIVE - GREYHOUND MRKTG. CORP. (MANILA, PHILIPPINES) MANFILL SERVICE COMPANY - Manila, Philippines
(2002-06 - 2006-02)
- Greeted customers entering the store to ascertain what each customer wanted and needed.
- Described product to customers and accurately explained details and care of merchandise.
- Provided elevated customer service to generate sales and a loyal clientele.
- Recommended, selected, and helped locate and obtain out of stock product based on customer request.
- Developed reputation as an efficient service provider with high levels of accuracy.
- Organized store merchandise racks by size, style, and colors to promote visually appealing environment.
- Making sure that Stocks are sufficient and inventory are up to date.
