Enrique Tayag

Responsible and mature Retail Manager / Coordinator who thrives in a fast paced environment. Enjoys working as part of a team that shares common goals. Friendly and reliable customer service professional skilled in achieving targets in high end merchandise settings.

STORE MANAGER - ALLHOME CORP.

(2018-09 - 2026-08)

• Manage the daily operations of the store- this includes managing sales, expenses, profits and assets of the store while ensuring all customers are receiving a high level of customer service.
• Responsible for associate development, merchandising, inventory control, safety and loss prevention in order to promote sales and meet profit goals.
• Ensure delivery of store KPI's - Sales, EBIT, Customer Service and Store Visuals
• Training of newly-hired Supervisor and Team Leaders
• Creating plans to develop and strengthen sales per annum
• Execute planograms to company expectations and business directions

ASSISTANT STORE MANAGER - FOREVER AGAPE & GLORI INC.

(2018-03 - 2018-07)

• Supervised sale force to achieved common goals
• Ensure high standard of customer service delivered each and every staff.
• Ensure that all merchandise are properly displayed, steamed and arrange as per standard.
• Monitor stock availability on store and all due report are submitted accordingly.
• Maintained knowledge of the current promotion and policies and making sure all are followed correctly with corresponding documentation.
• Ensure all admin report are duly updated.

MERCHANDISE PLANNER / RETAIL COORDINATOR - LANDMARK GROUP (KINGDOM OF SAUDI ARABIA) - Kingdom of Saudi Arabia

(2015-07 - 2016-08)

• Responded to customer questions and requests in a prompt and efficient manner.
• Built relationship with the customers to increase likelihood of repeat business.
• Recommended merchandise to customer based on their needs and preferences.
• Contacted other store location to determine merchandise availability.
• Completed stocking and organizing task in assigned sales area.
• Maintained knowledge of the current sales and promotion, policies regarding payment and exchange and security practices.
• Making sure that availability of items displayed are met and are of standards.
• Uniformity of displayed merchandise across all stores are maintained.

STORE INCHARGE / STORE MANAGER - LANDMARK GROUP (KINGDOM OF SAUDI ARABIA) - Kingdom of Saudi Arabia

(2006-06 - 2015-07)

• Supervised average sales force of 35 sales associates.
• Trained all incoming sales team member.
• Ensure high standard of product and customer service at all times.
• Ensure that my communication to the team is top notch and that every deliverable is understood by the sales force and we collectively drive sales.
• Ensure that all admin system is followed as per policy and procedure guidelines.
• Ensure that we are aware of inventory holding in the business and all new arrivals, so that the supervisors and team are planned before stocks arrives.
• Understand what the competitors are doing and ensure the team and the management are completely aware and suggest how we can react on it.
• Attended sales training camp and brought best practice leadership back on the sales floor.

SALES REPRESENTATIVE - GREYHOUND MRKTG. CORP. (MANILA, PHILIPPINES) MANFILL SERVICE COMPANY - Manila, Philippines

(2002-06 - 2006-02)

• Greeted customers entering the store to ascertain what each customer wanted and needed.
• Described product to customers and accurately explained details and care of merchandise.
• Provided elevated customer service to generate sales and a loyal clientele.
• Recommended, selected, and helped locate and obtain out of stock product based on customer request.
• Developed reputation as an efficient service provider with high levels of accuracy.
• Organized store merchandise racks by size, style, and colors to promote visually appealing environment.
• Making sure that Stocks are sufficient and inventory are up to date.

BACHELOR OF SCIENCE - BIOLOGY - PAMPANGA AGRICULTURAL COLLEGE (1997 - 2001)

SECONDARY SCHOOL - SAINT JOSEPH'S ACADEMY (1993 - 1997)

PRIMARY SCHOOL - SAN PATRICIO ELEMENTARY SCHOOL (1987 - 1993)