Erfelo, Edrei Michri

Detail-oriented Virtual Assistant and English Language Studies graduate with experience in administrative support, content management, customer service, communications, and digital marketing. Skilled in managing schedules, client communications, social media, video editing, graphic design, and outreach. Adaptable, organized, and committed to delivering high-quality work in remote and fast-paced environments.

Virtual Assistant at SIGGI MUSIC (2025-01 – Present)

Provides comprehensive virtual assistance, including video editing, graphic design, content management, and communications. Edits long- and short-form videos, designs, promotions, manages content uploads, scheduling, conducts outreach and client communications, engages with online communities, and supports collaboration opportunities to enhance brand visibility and audience growth.

Intern at CITY LEGAL OFFICE – CITY HALL (2026-01 – 2026-12)

Assisted clients with document processing, form completion, late birth registrations, Affidavits of Loss, and notarization. Organized legal records, transcribed meeting minutes, distributed senior citizen benefits, and supported daily office operations.

Administrative Support & Customer Service at PRIME OA SIS STUDY HUB & VIRTUAL OFFICE CORP. (2023-01 – 2024-12)

Experience in administrative tasks and customer inquiries, customer service, content creation, and barista operations. Versatile and detail-oriented with strong communication and organizational skills, dedicated to maintaining a welcoming environment and promoting the company's services.

Service Crew Member at McDonald's Philippines (2021-01 – 2023-12)

Service Crew member with experience in providing exceptional customer service. Strong team player with excellent communication and multitasking abilities, focused on delivering a positive dining experience to customers.

Bachelor of Arts in English Language Studies – Dalubhasaan ng Lungsod ng Lucena (2022-01 – 2026-12)