Erica Borromeo

Highly technical Software Engineer specializing in full-stack development, integrations, and automation. Proven track record designing internal business systems—such as HRIS and healthcare scheduling applications. Utilizes a strong QA automation perspective to engineer and build robust, zero-fault workflows that seamlessly unify enterprise tools.

Software Engineer [Automation & Integration] - RCM Technologies, Inc.

(2024-07)

• Developed responsive frontend features and optimized UI components for healthcare scheduling and VMS systems using ReactJS, NextJS, and Angular.
• Engineered and maintained robust end-to-end automated test suites utilizing Katalon Studio to ensure system stability.
• Built enterprise integrations using Workato to seamlessly connect SAP, internal tools, and cross-company applications.
• Collaborated closely with cross-functional backend and QA teams to validate core feature functionality and streamline release

Application Developer & QA Tester - TELUS International, Inc.

(2022-02 - 2024-04)

• Developed core HRIS applications, including a Skill Matrix System using React, Node.js, and MongoDB to optimize engineer resource tracking and team allocation.
• Engineered automated Cypress test suites & manual tests that accelerated deployment velocity and eliminated prod defects.
• Configured the TELUS Product Catalogue using NetCracker BSS/OSS, write custom SQL validation scripts, execute BDD test
• Spearheaded high-frequency, bi-weekly BAU updates and comprehensive monthly production rollouts utilizing CI/CD pipelines.

Application Development & Support - Academ-e Multimedia Solutions

(2021-08 - 2022-04)

• Developed a MERN-stack Error Tracking System to proactively monitor, analyze, and resolve live application issues.
• Validated complex system behaviors across diverse end-to-end use cases through rigorous functional and integration testing.
• Investigated and resolved critical software defects across the eLMS platform to maintain high system stability.

Full Stack Developer - Freelance

(2022-07)

• Developed custom backend functionality using Velo (Wix) and integrated/tested third-party APIs via RapidAPI.
• Built and maintained high-performance websites across WordPress, Wix, and Shopify CMS platforms.
• Engineered custom Shopify features and advanced store configurations utilizing Liquid and JavaScript.

BS - Computer Engineering - AMA Computer College (2023)

Information & Communications Technology - STI College (2018)