Eva Mae Entorum
Bachelor of Science in Hospitality Management (BSHM) graduate
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About
A highly motivated Bachelor of Science in Hospitality Management (BSHM) graduate, with hands-on experience in hotel and restaurants operations gained through internship training. Equipped with strong customer service, communication, teamwork and collaboration skills, and committed to delivering quality service while continuously developing professional knowledge and competence in the hospitality industry.
Experience
Restaurants Department at Park Land Suites and Restobar
- Contributed to daily restaurants operations by providing prompt and courteous food and beverage service.
- Assisted guests with their needs and ensured a positive dining experience through excellent customer service.
- Observed proper food handling, service procedures, and hospitality standards at all times.
Front Office Department at Park Land Suites and Restobar
- Assisted with front desk responsibilities, including guest registration and departure procedures.
- Addressed guest concerns, inquiries, and reservation requests in a professional and timely manner.
- Helped ensure smooth front office operations while delivering quality guest assistance.
Housekeeping Department at Park Land Suites and Restobar
- Maintained the cleanliness and organization of guest rooms and hotel facilities in accordance with established standards.
- Prepared rooms for arriving guests by ensuring they were clean, well-arranged, and fully equipped.
- Worked efficiently with the housekeeping team to complete assigned tasks while maintaining high standards of quality.
Education
Bachelor of Science in Hospitality Management in Hospitality Management – University of Southern Mindanao (2022-01 – 2026-12)
High School Diploma – Padura-Espabo High School (2015-01 – 2022-12)
Elementary Education – Piarro Elementary School (2010-01 – 2015-12)