Frhoilan

Public Administration professional with strong grounding in policy development, regulatory analysis, and governance, complemented by Business Administration expertise in strategic planning, operations, and organizational management. Experienced in working within public institutions and private-sector–oriented environments, bridging government policy objectives with business efficiency, compliance, and performance outcomes.

Professor at Taguig City University (2010-11 – 2025-12)

• Delivered curriculum using diverse teaching methods, including lectures, presentations, and interactive activities
• Supervised and guided student research and projects, promoting applied learning and academic progress
• Mentored early-career academics on research, teaching strategies, and professional development
• Created a positive and productive learning environment to improve student performance and engagement
• Led initiatives to integrate innovative and technology-enhanced teaching methods
• Utilized online platforms and digital tools to support traditional and remote instruction
• Contributed to policy development and strategic planning through active participation in faculty meetings
• Developed and delivered lectures on political, legal, and public administration topics
• Participated in industry and community outreach to strengthen institutional partnerships
• Administered assessments, graded academic work accurately, and provided academic support through consultations

Owner / Founder at Toy Palace Taguig (2015-06 – 2024-12)

• Founded and managed retail business focused on toys and consumer products
• Oversaw daily operations, sales, and customer service to enhance efficiency
• Coordinated supplier relations, inventory management, and pricing strategies
• Led marketing initiatives, including customer outreach and product presentation
• Maintained financial records and tracked sales to support sustainability
• Supervised staff, ensuring compliance with local regulations and operational efficiency
• Resolved customer issues promptly to strengthen client relationships

Owner / Founder at LogistiCare Forwarding Services (2022-07 – 2024-12)

• Oversaw day-to-day operations, maintaining high standards of customer service and operational efficiency
• Negotiated contracts with suppliers, securing cost-effective deals and improving profit margins
• Cultivated strong industry relationships to promote services and improve business operations
• Delegated tasks and monitored performance and workflow to meet daily demands
• Led a team of employees, fostering a culture of excellence, teamwork, and continuous improvement
• Managed financial accounts, including budgeting, forecasting, and tax compliance, to optimise fiscal performance
• Leveraged financial data and forecasts to set clear operating budgets

Reservist at 104th TASG, 1st TAS Brigade NCR (RES), Philippine Army Reserve Force (2018-01 – 2022-12)

Technical Sergeant (Res) SN: ML-A22-000016

• Provided administrative and technical support to unit operations, including documentation, record-keeping, and reporting
• Assisted in planning and coordination of disaster relief and civil-military operations, ensuring timely and organized response
• Collaborated with military and civilian agencies to facilitate smooth execution of community support and emergency initiatives
• Developed strong organizational, time-management, and teamwork skills through regular training and operational activities
• Maintained readiness and discipline, demonstrating reliability and commitment to assigned responsibilities

Administrative Support at Guidance and Testing Center/Taguig City University (2015-12 – 2017-12)

• Entered, verified, and maintained applicant data for entrance examination applications using internal systems
• Ensured accuracy and completeness of records in accordance with established procedures
• Organized and updated digital records to enhance admissions and testing operations
• Processed large volumes of applications while adhering to strict deadlines
• Maintained confidentiality of applicant information to comply with institutional policies
• Coordinated with supervising staff to resolve discrepancies and record issues

Account Executive/Executive Assistant at Tayabas Builders (2007-03 – 2007-06)

• Play an important role in decision-making of company
• Work closely with Project Operational Manager, Sub-Contractors and other superiors
• Responsibility for all account management
• Supervise workers
• Resolved customer issues and complaints with quick-thinking problem-solving
• Developed valuable client relationships through proactive communication and service execution

Clerk/Executive Assistant at Makati Regional Trial Court (2005-01 – 2005-03)

• Perform all tasks assigned by superiors including receiving, releasing documents, recording and archiving files
• Responsibility in clerical tasks

Product Controller at Jollibee Foods Corporations (2001-07 – 2002-01)

• Managed the production of products for sales
• Inspected and tested products, parts and materials for conformity with specifications and standards
• Supported timely, quality product release through diligent production analysis and evaluation

Master in Public Administration in Public Policy and Legal Studies – Taguig City University (2017-06 – 2017-06)

Bachelor of Arts in Political Science – University of Makati (2004-01 – 2004-01)

Bachelor of Law in Law and Legal Studies – Polytechnic University of the Philippines (2008-01 – 2008-01)

Teacher Certificate Program – University of Makati (2011-04 – 2011-04)

Undergraduate – Taguig City University