Gale Alecha

Hospitality Management graduate with nearly three years of experience in customer service, administrative support, and daily operations in a fast-paced environment. Skilled in organization, documentation, inventory management, and providing excellent client service while working collaboratively with a team.

Cashier & Customer Service Associate - Cafe Mafia

(2026-06)

• Served as the first point of contact for local and foreign customers, providing excellent customer service.
• Processed customer payments accurately while preparing daily sales reports and maintaining inventory records.
• Prepared and served high-quality beverages while ensuring cleanliness and efficient service.

COOK & Customer Service Support - CAP Daily Cafe - Branch 1: City Time Square, Mandaue City | Branch 2: Cebu Business Park

(2023-07 - 2026-06)

My duties and responsibilities includes;

• Assisted front-of-house when needed, cashiering, providing customer service, answering inquiries, and supporting guests during busy times.
• Handled inventory records, monitored stock levels, and prepared purchase requests — showing strong organization and attention to detail.
• Received and verified deliveries, ensuring accuracy and proper documentation.
• Maintained a clean, orderly workspace by following health and safety standards.
• Worked closely with the team to ensure smooth operations during peak hours.

Bachelor of Science - Hospitality Management - Cebu Institute of Technology – University (2019 - 2023)

Salazar Colleges of Science and Institute of Technology (2018 - 2019)

Senior High School Graduate - University of Cebu Lapu-lapu and Mandaue (2017 - 2018)

Elementary Education - Cordova Central School (2011 - 2012)