Gen Saro

Supervise daily billing and collection activities to ensure accuracy and timeliness. Review and approve invoices, statements of accounts, and collection reports. Monitor accounts receivable aging and ensure prompt follow-up on overdue accounts.

Credit and Collection Supervisor - Oona Insurance (Formerly Mapfre Insular Insurance)

(2020-09)

• Supervise daily billing and collection activities to ensure accuracy and timeliness.
• Review and approve invoices, statements of accounts, and collection reports.
• Monitor accounts receivable aging and ensure prompt follow-up on overdue accounts.
• Develop and implement effective collection strategies to reduce delinquency rates.
• Establish collection targets and determine collection priorities.
• Coordinate with Managers and clients regarding billing concerns and disputes.
• Communicate with agents, dealers, banks, brokers, and other clients, as well as through virtual or face-to-face meetings, to address overdue payments, reconciliation, and negotiate payment arrangements.
• Ensure proper documentation and record-keeping of all billing and collection transactions.
• Prepare and present regular reports on collection performance and outstanding receivables.
• Lead, train, and evaluate the performance of billing and collection staff.
• Ensure compliance with company policies, financial regulations, and audit requirements.
• Assist in process improvements to enhance efficiency in billing and collection operations.
• Consolidating or preparing monthly reports and presenting to the management regarding the status and progress.

Credit and Collection Supervisor - Manuela Corporation

(2012 - 2020)

• Checking the report of electric and water bills with the building admin and operations team.
• Consolidate the sales report and presenting to the Mall admin.
• Extracting or generating the tenant's billing.
• Monitor tenant accounts to ensure timely payment of outstanding balances.
• Communicate with tenants to address overdue payments, reconciliation and negotiate payment arrangements.
• Collaborate with leasing, and operations teams to resolve payment discrepancies and tenant concerns.
• Monitoring of daily, weekly, and monthly collection efficiency.
• Oversee collections tasks by guiding the team on customer accounts monitoring collections and dispute resolution.
• Generate credit and collection reports to analyze trends and identify areas for improvement.
• With decision-making to the tenants who will be padlocked and pulled out their areas and inventory the items to offset their outstanding debts.
• Provide regular updates to the management bosses regarding credit and collection activities and progress.
• Consolidation or preparing monthly reports of credit standing (aging of receivables and collection efficiency).

BSBA - Financial Management - Dr. Felimon C. Aguilar Memorial College of Las Pinas (2007 - 2011)