Gerald Vincent Berdan

Motivated and customer-focused Sales Associate with strong communication and problem-solving skills. Eager to contribute to sales growth by providing excellent customer service, building positive customer relationships, and achieving sales targets.

Marketing Associate - CEPAT Credit Financing, Inc. - CSJDM Bulacan

(2024-02 - 2026-04)

• Assisted clients and branches with loan-related inquiries and concerns.
• Processed and updated loan applications and customer records.
• Supported Loan Consultants in achieving new and renewal loan targets.
• Coordinated with branches to ensure accurate and timely loan processing.

Sales Expert - Tenkie Box Concepts, Inc. - Quezon City

(2023-06 - 2023-11)

• Assisted customers and recommended suitable products (phone and iPad cases).
• Achieved sales targets through excellent customer service.
• Demonstrated product features and benefits.
• Maintained attractive product displays and inventory.

Sales Representative, Household Department - Bindawood Company - Kingdom of Saudi Arabia

(2020 - 2022)

• Assisted customers by identifying their needs and recommending appropriate products.
• Achieved daily, weekly, and monthly sales targets through excellent customer service and effective selling techniques.
• Maintained in-depth knowledge of products, promotions, and store policies.
• Ensured merchandise was properly displayed, organized, and replenished according to company standards.
• Built and maintained positive relationships with customers to encourage repeat business.

Customer Service Representative - Mineski Infinity - España, Manila

(2019-09 - 2020-02)

• Kept accuracy of records of logs and invetories.
• Maintained cleanliness and orderliness of the place.
• Provided excellent customer care.

Cashier - Goldilocks Bakeshop - Ever Gotesco Mall

(2017-05 - 2019-03)

• Operated cash register and provided accurate change to cash-paying customers.
• Also performed Store Crew responsibilities.

Store Crew - Goldilocks Bakeshop - SM City Fairview

(2016-11 - 2017-05)

• Maintained store clean and organized.
• Greeted customers and helped them get a vacant table to dine in.
• Unpacked shipments in the storeroom and categorize them appropriately.

Sales Associate - The SM Store - SM City SJDM

(2016-04 - 2016-09)

• Offered the ideal shoes for the customers’ needs.
• Arranged special sale and clearance items at the front of the store.
• Called other stores when necessary to find items in stock for maximum visibility.

Promodiser - TrueValue - Fairview Terraces

(2015-08 - 2016-03)

• Suggested upsell home appliances to customers based on the items they have chosen.
• Executed special orders for items that are not in stock or that we do not carry.
• Replaced merchandise on the shelves.

Sales Clerk - Kultura Filipino - SM City North Edsa

(2015-01 - 2015-06)

• Greeted customers when they arrive at the store and ask if they need assistance.
• Offered the best Filipino-made products that suit their preference.

Certificate of Industrial Technology - Major in Electronics - Bulacan Polytechnic College (2010 - 2012)