Gerard Batts

E-commerce Virtual Assistant and Data Entry Specialist with extensive experience in Shopify store management and product catalog optimization. Expert in high-volume data entry, accurate product listing, and SEO-friendly description writing to drive organic traffic and sales. Leveraging an Industrial Engineering background to streamline inventory workflows, manage SKU categorization, and maintain 100% data integrity.

Proven ability to handle back-office operations, including order processing and supplier coordination, with a focus on speed, accuracy, and operational efficiency.

Freelance E-Commerce VA/ Catalog Manager at Self-Employed (2021-01 – Present)

• Optimized product listings by implementing SEO-driven titles and descriptions, resulting in improved search rankings.
• Managed end-to-end product lifecycles, including SKU creation, pricing strategy, and automated collection tagging.
• Coordinated with suppliers to source high-quality product images and technical specifications for accurate listing representation.
• Maintained 99% data accuracy across a catalog of products, ensuring seamless inventory syncing and customer satisfaction.

Industrial Engineer/ Logistics at Carkit Far East Pte. Ltd. (2013-01 – 2020-12)

• Managed the daily dispatch of books to 50+ locations, ensuring a 99% on-time delivery rate on a timely manner for the dispatch to respective customers all over Singapore.
• Coordinates and manages daily scheduling of drivers to ensure deliveries are picked up and delivered in a timely manner.
• Do credit note/ Data Entry on Company System on books and magazine returns from Kinokuniya bookstore, Times, Fairprice, Giant, 711, Chevron, and ExxonMobil stores.
• Leads team on planning, design and logistics on Road show events on malls, schools, and other events.
• Designing the layout and design for the Events and Roadshows on malls and events places. Leads team, plans routes, and assigns manpower needed on deliveries of books and magazines.
• Handles E-bay, Shopee company Books and magazine subscriptions, social media accounts, answers phone calls, and emails for products orders, inquiries, quotations, complaints, and sales. Supervise deliveries of goods into warehouses and ensure products are accounted for, are stored safely and securely, and are dispatched efficiently to customers.

Store man at Alsco Singapore Pte. Ltd. (2011-01 – 2012-12)

• Responsible for updating SAP or ERP systems with stock levels, incoming shipments, and damages.
• Focuses on tracking shipments, updating delivery statuses, and reconciling bills of lading.
• Managing digital inventory counts against physical stock.
• Issuing of Paper towel products and Dispensers to CSR's, cycle count of inventories, prepare daily (low-stock reports, expiration reports), Receiving of Incoming materials, replenishing of stocks. Maintain 5S in workplace. Maintain optimum stock levels and stock management. Data Entry of items and SKUS. Product Listing.

Logistics Specialist at Texas Instruments Philippines Inc. (2007-01 – 2010-12)

• Receiving & Inspection: Unload, verify, and inspect incoming materials against purchase orders and packing slips. Ensure all items are logged into the SAP or similar ERP system immediately upon arrival
• Inventory Control: Perform daily cycle counts and periodic physical audits. Investigate and reconcile discrepancies between physical stock and system records.
• ESD & Cleanroom Support: Adhere to strict Electrostatic Discharge (ESD) safety protocols and, in some cases, prepare materials for entry into cleanroom environments.
• Safety & Organization: Maintain a 5S-compliant workspace (Sort, Set in order, Shine, Standardize, Sustain) to ensure a safe and efficient flow of materials.

Bachelor of Science in Industrial Engineering – De La Salle University – Dasmariñas