Gilbert Tabigue

E-commerce & Systems

• Experienced in order processing and shop management across Lazada, Shopee, TikTok Shop, and Shopify platforms
• Managed manual delivery processing using Ninja Van PH, SPX PH (Shopee Xpress), and Flash Express PH
• Implemented automated Google Sheets systems for tracking, reporting, and order synchronization
• Developed and maintained data-driven solutions to streamline inventory management, sales reporting, and operations monitoring
• Contributed to efficient online operations by integrating technical tools for performance optimization

Core Competencies

• Strategic work planning and execution
• Critical thinking and informed decision-making
• Active learning and adaptability to changing technologies
• Complex problem-solving and process optimization
• Innovative and solution-oriented mindset
• Technically proficient across multiple systems and platforms

• Office & Productivity: Proficient in Microsoft Office (Word, Excel, PowerPoint)

Data & Automation: Advanced in Google Sheets (data analysis, reporting, automation, troubleshooting)

Programming: Skilled in Visual Basic, Java, C++, HTML, JavaScript, and Google Apps Script

Backend Development: Familiar with Laravel, Tailwind CSS, and SQL

Multimedia & IT: Basic video editing; proficient in computer troubleshooting and maintenance (software & hardware)

Primovet Inc. IT Support / Operations Clerk

January 2023 – Present

• Oversee daily operations to ensure efficiency and workflow continuity.
• Support financial reporting and maintain accurate records.
• Organize, verify, and manage documents for internal and external use.
• Perform administrative tasks including data entry, filing, and correspondence.
• Design and manage Google Sheets-based systems to streamline processes.
• Automate data handling and reporting, reducing manual workload and errors.
• Track, organize, and update key business information for operational use.
• Generate sales data reports to support financial analysis and decision-making.

  Primovet Inc. “Brainiac Awardee” - 2024

  Recognized for innovation and technical excellence in streamlining business operations.

• Implemented automated Google Sheets tracking systems and App Script-based order processing tools, boosting efficiency.
• Processed over 3,000+ orders with speed and accuracy, demonstrating strong problem-solving and initiative.
• Known as a forward-thinker and go-to tech expert, consistently delivering smart, productivity-driven solutions.

  Primovet Inc. Marketing Staff

  August 2022 – January 2023

• Handled customer inquiries across Facebook, Lazada, and Shopee.
• Provided timely support and clear communication for order tracking, returns, and issue resolution.
• Monitored and responded to messages and comments to ensure engagement and satisfaction.
• Followed up on concerns to guarantee issue closure and customer retention.
• Offered accurate product information and personalized recommendations.
• Managed multiple chat channels while maintaining professionalism and efficiency.
• Collaborated with internal teams to resolve issues and uphold service quality.

Computer Programming Course - College

Imus Computer College – Bacoor

• September 2023 – June 2025
• Graduated Top 1 in Computer Programming, ICC Bacoor,
• Diploma in Computer Programming, Specialization in Web Development and E-commerce Systems

  ICT - Specialized Software - Senior High

  Informatics College – Cavite

July 2020 – July 2022

ICT – Specialized Software

Focused on programming and software development with hands-on experience in:

• Java, C++, Visual Basic
• Microsoft Access
• HTML and web development fundamentals