Harold Lanquino

Tourism and hospitality professional with experience in integrated resort operations and hotel corporate sales, focused on business development and building strong client relationships.

Sales Executive at The Ascott Ltd. Group — Citadines Roces Quezon City (2026-01 – Present)

• Contributed business development for Citadines Roces Quezon City a relatively new property, by managing an area assignment and identifying new corporate, government, and commercial accounts to expand market presence.
• Conducted proactive sales activities, including client visits, sales calls, networking, sales blitz and hotel site inspections, to build strong client relationships and develop a sustainable pipeline of business opportunities.
• Collaborated with cross-functional teams to prepare corporate proposals, negotiate preferred rates, and deliver tailored hospitality solutions that supported the hotel's commercial objectives.

Host Operations Officer (Supervisory - GEL PAGCOR) at Newport World Resorts (2024-10 – 2025-12)

• Coordinate and facilitate guest arrangements related to gaming activities, memberships, promotions, and other inquiries while ensuring smooth collaboration with other departments.
• Assist with gaming account transactions, including buy-ins and settlements, and maintain a high standard of service and professionalism through proactive guest engagement.
• Managing business tools such as Salesforce, Freestyle Gaming Dynamiq, and Casino Marketing Treasury System.

Freelance Sales Agent at Appetite Music Entertainment (2023-06 – 2024-10)

• Offer band packages tailored to prospective clients' needs.
• Secure band reservations based on clients' preferred dates and event requirements.
• Participate in trade fairs and booth exhibits to promote the band and generate new leads.

Event Coordinator at Freelance at Social Events (2022-09 – 2024-10)

• Handles the complex logistics from concept to execution in a wide range of events.
• Taking charge of the event budget management, coordination with suppliers, venue logistics, registrations, and etc.

Pioneer Production Specialist (Customer Service Representative) at Wipro (2022-10 – 2023-06)

• Handled healthcare accounts.
• Assisted billing and enrollment concerns.
• Managed more than 5 business tools (Nice Application, Cisco Finesse, ROD, Service Link Portal, and Docuease).

Bachelor of Science in Tourism Management – Polytechnic University of the Philippines (2024)

Senior High School in Science, Technology, Engineering, and Mathematics Academic Track – Pamantasan ng Lungsod ng Valenzuela (2020)

Junior High School – Malinta National High School (2018)

Elementary School – Malinta Elementary School (2014)