Harold Rosario

Reliable and detail-oriented E-commerce Virtual Assistant with hands-on experience managing Shopee, Lazada, and TikTok Shop stores. Skilled in product listing, order processing, customer support, and basic digital marketing. Experienced in running Facebook and TikTok Ads, optimizing product listings, and supporting store growth.

Also knowledgeable in Shopify (demo store), funnels, and basic QA testing. Focused on helping e-commerce businesses improve product visibility, streamline operations, and increase sales.

Marketplace Operations Support (Freelance) at Happy Baby Products Shop (2020-01 – 2022-12)

Managed product listings across multiple e-commerce marketplaces and helped improve store performance

• Managed product listings across Shopee, Lazada, and TikTok Shop
• Updated pricing, promotions, and product details
• Processed orders and handled customer inquiries
• Helped improve product visibility and store performance

Online Seller & Shop Owner at Little Treasures Educational Toys (Shopee) (2021-06 – 2022-08)

Managed full store operations from product listing to order fulfillment

• Managed full store operations from listing to fulfillment
• Optimized titles and descriptions using keywords
• Maintained customer satisfaction through timely responses

Business Owner / Operator at Iloco Loco Foods (2013-01 – 2023-12)

Managed online promotions, advertising campaigns, and store operations

• Handled online promotions and Facebook Ads campaigns
• Managed orders, inventory, and customer engagement

Manual Software Tester (Freelance) at uTest & TestIO (2025-01 – 2025-04)

Tested websites and applications for usability and functionality issues

• Tested websites and apps for usability and functionality
• Reported bugs with clear steps and documentation

Fraud Detection Analyst at Alorica (Barclays Account) (2025-05 – 2026-01)

Analyzed transactions and maintained accuracy in data review and reporting

• Analyzed transactions and flagged suspicious activities
• Maintained high accuracy in data review and reporting

Partner Driver (Logistics & Delivery) at Transportify / Lalamove / Grab (2016-01 – Present)

Managed deliveries, scheduling, and customer coordination

• Managed deliveries, scheduling, and customer coordination

BS in Civil Engineering

Certificate/Diploma in Office Administration