Hazel Ajoc
Customer Service and Administrative Professional
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About
Enthusiastic and articulate Bachelor of Secondary Education major in English graduate with hands-on customer service and cash handling experience as a Cafeteria Cashier. Demonstrates strong verbal and written communication, fast-paced problem-solving, high payment processing accuracy, and a patient, customer-first attitude. Adept at managing front-line operations, client relations, and administrative tasks.
Eager to bring strong work ethic and adaptability to dynamic corporate, hospitality, or customer care environments.
Experience
Cafeteria Cashier - Coccina de Sta. Martha - Old Tagbilaran Airport Compound, Barangay Booy, Tagbilaran City, Bohol 6300
(2024-10 - 2026-05)
- Assisted and served 200+ daily customers with a welcoming, efficient demeanor in a fast-paced environment.
- Processed cash, card, and digital payments accurately while ensuring zero drawer discrepancies at shift close.
- Resolved customer inquiries, special order requests, and complaints calmly and tactfully to ensure high customer satisfaction.
- Collaborated effectively with team members and kitchen staff to maintain clean, organized service spaces and smooth operational flow.
Student Teacher (English) - Bohol Institute Technology (BIT) International College – High School Department - 100 Gallares Street, Tagbilaran City, Bohol 6300
(2025-02-17 - 2025-04-25)
- Prepared and delivered clear instructional lessons, honing strong public speaking, speech presentation, and interpersonal skills.
- Managed group dynamics, mediated student conflicts, and adapted communication styles to engage diverse personalities.
- Performed administrative duties including tracking attendance, evaluating written work, and maintaining accurate records.
Education
Bachelor of Secondary Education - English - Bohol Institute Technology (BIT) International College (2021 - 2026)


