HennessyTrisha Tavera

Licensed Professional Teacher with customer service experience and a strong foundation in English Education. Skilled in professional communication, customer support, problem solving, attention to detail, and maintaining quality standards. Adaptable, dependable, and comfortable working independently while maintaining a professional and service-focused approach.

Customer Service Representative (2023-01 – 2025-12)

• Provided professional customer service while responding to customer needs and concerns.
• Communicated clearly and professionally to help provide accurate and helpful support.
• Maintained attention to detail and quality when handling customer-related tasks.
• Worked responsibly with minimal supervision and adapted to changing work requirements.

College Instructor / Training Intern at College of Education and Liberal Arts, PHINMA Araullo University (2021-01 – 2022-12)

• Completed practical training in an academic and instructional environment.
• Applied communication and organization skills when supporting learning activities.
• Developed professional skills in communication, responsibility, and classroom support.

Bachelor in English Education with Certificate in Secondary Education – PHINMA Araullo University (2018-01 – 2022-12)

ALS Diploma in Secondary Education (2016-01 – 2017-12)