Hero Rosales

Motivated aspiring IT professional with experience in technical support and web development. Proficient in network troubleshooting, hardware diagnostics, system maintenance, and frontend design. Eager to contribute technical skills, problem-solving abilities, and excellent user support to an IT Technical Support team.

IT STAFF / OFFICE STAFF at NATIONAL HOUSING AUTHORITY EMPLOYEES MULTI PURPOSE COOPERATIVE (Present)

• Assisted in updating and organizing member and office records/data.
• Performed office support tasks including file management and document processing.
• Provided basic IT support and troubleshooting for computer hardware and software issues.
• Installed and configured operating systems, antivirus software, and office applications
• Conducted PC maintenance and basic troubleshooting to ensure smooth office operations.
• Assisted employees with technical concerns and computer-related issues

Bachelor of Science and Information of Technology in Information Technology – BESTLINK COLLEGE OF THE PHILIPPINES (2022-01 – 2026-01)