Honeylyn Reyes

Personable and analytical, equipped with a strong foundation in marketing principles and data analysis. Understanding of market trends and consumer behavior, combined with proficiency in statistical software and data visualization. Capable of driving actionable insights and impactful marketing strategies.

Customer Service Representative - Chat Support at ResultsCX Company (2025-01–2026-01)

Responded to customer requests for products, services, and company information. Utilized tools such as CRM systems, ticketing platforms, and chat software to efficiently track and resolve customer requests.

• Responded to customer requests for products, services, and company information
• Utilized CRM systems, ticketing platforms, and chat software to efficiently track and resolve customer requests

Senior Market Research Analyst - Remote (2025-01 – Present)

Conducted market research on eBay to identify profitable items and analyze competition. Maximized company revenues by identifying high-potential products for expansion or development. Collaborated with sales and marketing teams to refine target customer profiles based on rigorous segmentation analysis.

• Conducted market research on eBay to identify profitable items and analyze competition
• Maximized company revenues by identifying high-potential products for expansion or development
• Collaborated with sales and marketing teams to refine target customer profiles based on rigorous segmentation analysis

Bachelor of Science in Tourism and Management – STI COLLEGE LIPA 2020 - 2024