Carl Leonor

Motivated and adaptable professional with experience in customer service and marketing research. Seeking an opportunity to apply strong communication, problem-solving, and interpersonal skills in a dynamic work environment where I can contribute to company goals while continuing to grow professionally.

Marketing Researcher at Concentrix

BPO Industry — 2 years

• Conducted data gathering, market analysis, and client-specific research.
• Handled outbound and inbound research-related communication.
• Ensured accuracy, confidentiality, and quality of collected information.
• Provided insights that supported business decision-making.

Customer Service Representative at SM

Retail / Customer Support — 5 months

• Assisted customers in resolving inquiries and concerns.
• Delivered efficient service to enhance customer satisfaction.
• Managed transactions and helped maintain store service quality.

Bachelor of Science in Computer Science – Olivarez College Parañaque

Bachelor of Science in Customs Administration – Olivarez College Parañaque