Carl Leonor
Marketing Researcher
Talent
Makati, Metro ManilaMember since August 27, 2026
Customer serviceMarket and data researchCommunication skillsProblem-solvingTime managementBasic computer troubleshootingAdaptability and teamwork
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Customer serviceMarket and data researchCommunication skillsProblem-solvingTime management
About
Motivated and adaptable professional with experience in customer service and marketing research. Seeking an opportunity to apply strong communication, problem-solving, and interpersonal skills in a dynamic work environment where I can contribute to company goals while continuing to grow professionally.
Experience
Marketing Researcher at Concentrix
BPO Industry — 2 years
- Conducted data gathering, market analysis, and client-specific research.
- Handled outbound and inbound research-related communication.
- Ensured accuracy, confidentiality, and quality of collected information.
- Provided insights that supported business decision-making.
Customer Service Representative at SM
Retail / Customer Support — 5 months
- Assisted customers in resolving inquiries and concerns.
- Delivered efficient service to enhance customer satisfaction.
- Managed transactions and helped maintain store service quality.
Education
Bachelor of Science in Computer Science – Olivarez College Parañaque
Bachelor of Science in Customs Administration – Olivarez College Parañaque
Skills
Marketing Researcher
