Senior Business Analyst at Gavin Ventures Inc. (OKBet.com.ph) (2024-05 – 2026-05)
- Analyzes existing business processes to streamline refinements and optimization of identified inefficiencies and opportunities
- Elicits, documents, aligns, and validates functional and non-functional requirements. Translates finalized agreed requirements into summarize and detailed reference file for Product-Dev teams.
- Work as liaison between Internal Department/Business Units in ensuring the aligned understanding and communications are constantly achieve
- Documents flowchart, baseline technical and non-technical reference files, test plan, test script, deployment release notes, and other ad hoc files.
- Provides insights on strategic contribution on aligning system enhancements, production issues, and product projects with overall business objectives
- Supports testing phases such as UAT, Pre-Prod, Prod Deployment, and Post-Prod. Ensures that Hypercare from Product-Dev and Internal Stakeholders is achieved all Production Deployments
Product Owner and Project Manager at Gavin Ventures Inc. (OKBet.com.ph) (2024-05 – 2026-05)
- Performs as the voice of Internal Stakeholders and Members in the discussion of system requirements, production issues, and operational concerns.
- Collaborates with Product-Development teams finalized agreed functional requirements of Internal Stakeholders. Ensures that doable and undoable features/functions are cascaded accordingly.
- Supports in managing and prioritization of Internal Stakeholder requests based on the agreed business values, customer needs, and negotiated Product-Dev support
- Assist in fulfillment of compliance related requests during Pre-Audit and Post of government Audit Office.
- Defines system requests scope, coverage of product projects, deliverables in collaboration with Internal POCs, and Department Heads.
- Coordinates updates, agreements, actions plan, pertinent documents to cross-functional teams to ensure the team synergy is achieved consensually.
- Supports in the identification of risks, issues, obstacles that may arise during implementation of system changes and enhancements
Project Business Analyst at Bladegrass Technologies Inc. (outsource to Concentrix-Webhelp Inc.) (2023-09 – 2024-04)
- Supports in the mapping of business requirements through the process flows and diagrams
- Creates documents such as SRS, minutes of the meeting, Change requests, trackers, and other pertinent reference documents
- Participates in internal and global team meeting collaborations
- Performs consultation support in providing recommendations between internal and external stakeholders.
Product Business Analyst at Scrambled Eggs Software Inc (2022-04 – 2023-07)
- Performs requirement elicitation through behavior driven approach from stakeholders and test-driven approach based on system functionalities.
- Creates documents such as BRD, Jira tickets, minutes of the meeting, computation sampling, glossary, trackers, and other pertinent reference documents on assigned projects.
- Guides Developer and QA on the clarity of requirements as per expected results of stakeholders.
- Assists in UAT by creating test script and guide prior to testing execution
Remote Business Analyst at Codevelopr Inc. BCG (2020-07 – 2021-05)
- Conducts requirements elicitation through offshore virtual discussion with US Client and Stakeholders and translates customer business functions and process
- Communicates results of requirements elicitation with Product Manager, UI/UX Manager, Frontend and Backend Developers, Solutions Architect, and QA testers
- Assists on prioritizing requirements, creation of Wireframes and mock-ups, and system design
- Creates documents like process flowchart, business rules, requirements through User Stories, test scenarios and other pertinent documents
Business Analyst at Midas Ventana Solutions Ltd. Corp – Magnus IT Opus Corporation (2018-02 – 2019-04)
- Works with internal and executive teams in understanding business/product and documentation requirements
- Contributes to the development of BRS, SRS, SOW, FAQs, Test Plan and Test Cases
- Works closely with Project Managers, Product Owners, BA, Developers and QA testers across all the stages of SDLC
- Delivers business and technical support for Project Managers, Product Owners, Developers, QA testers and other key individuals that are part of assigned projects
IT Business Analyst at Shang Software Solutions - Chantons Inc. (2015-07 – 2017-10)
- Document any identified required changes, and communicate them to the relevant users, management and stakeholders
- Conducts testing of developed software to ensure that the changes are mapped and align with the set user requirements
- Works with QA Lead and QA Testers in defining and validating UAT results
- Performs system assessment on Front end and Backend applications in delivery related projects and enhancements
IT Business Analyst Consultant – Life Insurance at IPI Phils. (Outsourced to Prulife UK) BCG (2012-01 – 2015-07)
- Conducts requirement walkthroughs, training and system functionality overview with business users.
- Documents system flowchart, proposed screens, reports and file layouts, targeted users and affected business processes.
- Participates on the creation and development of formal deliverables such as Business Requirements/Requirement Specifications, Test Plan & Script, Matrix, etc.
- Conducts testing of developed software to ensure that the changes are mapped and align with the set user requirement.
