Irish Oronos

Results-driven professional with several years of experience in education and customer service, offering strong skills in content writing, research, data entry, proofreading, document management, and administrative support. Experienced in creating engaging written content, conducting online research, organizing information, maintaining accurate records, and communicating effectively with diverse audiences. Detail-oriented, highly organized, and proficient in Microsoft Office and Google Workspace, with the ability to manage multiple tasks, meet deadlines, and work independently.

Eager to leverage my writing, analytical, and organizational skills to deliver high-quality content and reliable data entry support for clients and businesses.

Assistant Professor at National University – Fairview (2022-08 – 2026-07)

• Developed engaging and well-structured course materials for diverse learners, enhancing student engagement and understanding.
• Conducted research to create original content for academic articles and presentations.
• Edited and proofread academic documents to maintain quality and consistency.
• Met project deadlines consistently while adapting content to curriculum requirements.

College Instructor at Technological Institute of the Philippines (2019-11 – 2022-06)

• Created structured digital content and instructional modules.
• Organized online classes and coordinated schedules.
• Conducted comprehensive online research and summarized findings.
• Provided clear instructions and support to students using digital platforms.

Customer Service Representative at Acquire BPO (2019-05 – 2019-11)

• Delivered exceptional customer support through phone, email, and chat by resolving inquiries, processing requests, and maintaining high customer satisfaction.
• Managed customer records, updated databases, and accurately documented interactions while ensuring data accuracy and confidentiality.
• Coordinated with internal teams, handled administrative tasks, prioritized multiple requests, and met performance targets in a fast-paced environment.

Senior Highschool Teacher at Technological Institute of the Philippines (2016-06 – 2019-04)

• Developed and delivered engaging educational content, lesson plans, presentations, and instructional materials.
• Managed student records, prepared reports, organized schedules, and maintained accurate documentation using Microsoft Office and Google Workspace, ensuring efficiency and attention to detail.

Master of Arts in Literature and Language Instruction – Rizal Technological University (2020-08 – 2025-07)

Bachelor of Arts in English Language – Technological Institute of the Philippines (2012-06 – 2016-04)