Irish Kirzten Bilog

To obtain a position where I can apply my skills, contribute to the organization's goals, and continue to grow professionally. I am committed to learning, performing well, and contributing to the organization's success.

Administrative & HR Assistant - Megaworld Corporation

(2025-01 - 2026-02)

• Managed phone inquiries and provided professional customer service.
• Prepared reports, emails, and administrative support, clerical tasks.
• Supports leasing process for residential & commercial properties.
• Assist in payroll preparation and government mandated benefits.
• Assisted with billing, inventory monitoring, and project documentation.
• Assisted with basic bookkeeping and accounting tasks.

Ground Crew Service Agent - Sky Aviation Learning Center, Inc.- PAGSS

(2025-05 - 2025-06)

On-the-job-training (600 hrs)

• Assisted passengers during check-in, boarding, and arrival procedures to ensure a smooth travel experience.
• Guided travelers to the appropriate check-in counters, boarding gates, and airport facilities.
• Supported luggage and cargo handling operations, including baggage tagging, sorting, and loading coordination.
• Assisted airline personnel with passenger documentation, flight information, and operational requirements.

Travel Consultant Encoder - IGT Solutions

(2024-03 - 2024-06)

Part Time (WFH)

• Planned and booked domestic and international travel arrangements based on clients.
• Processed travel reservations, ticketing, and itinerary updates using Amadeus.
• Managed booking changes, refunds, cancellations, and rebooking requests ensuring accuracy and compliance with travel policies.
• Professional customer service by addressing inquiries, resolving travel-related concerns, and offering updated travel information.

Bachelor of Science - Tourism Management - STI College Dasmariñas (2021 - 2025)

Home Economics & Tourism Operations - STI College Dasmariñas (2019 - 2021)