Islam Helal

Results-driven Senior Sales & Retail Operations Professional with over 12 years of experience driving revenue growth, multi-branch operations, and key account management across the UAE and international markets. Proven track record in B2B/B2C sales, contract negotiations, client relationship management, and retail team leadership. Adept at identifying market opportunities, executing strategic sales presentations, and consistently exceeding revenue targets.

Senior Sales Executive at VENTANA L.L.C. (2021-02 – 2025-06)

• Spearheaded corporate client acquisition and business development strategies, consistently meeting and exceeding annual sales targets.
• Negotiated high-value commercial contracts, pricing packages, and service agreements to maximize company margins.
• Delivered persuasive product demonstrations and customized presentations to enterprise stakeholders and decision-makers.
• Represented the company at major industry exhibitions, conferences, and trade shows to generate qualified leads and elevate brand visibility.
• Maintained accurate CRM and client performance records to streamline follow-ups and improve pipeline forecasting.

Sales Executive at AL GAWHARA FZ, LLC (2019-09 – 2021-01)

• Spearheaded corporate client acquisition and business development strategies, consistently meeting and exceeding annual sales targets.
• Negotiated high-value commercial contracts, pricing packages, and service agreements to maximize company margins.
• Delivered persuasive product demonstrations and customized presentations to enterprise stakeholders and decision-makers.
• Represented the company at major industry exhibitions, conferences, and trade shows to generate qualified leads and elevate brand visibility.
• Maintained accurate CRM and client performance records to streamline follow-ups and improve pipeline forecasting.

Sales Executive at FIRST INTERNATIONAL SPECIALIZED VEHICLES TRADING LLC (2018-01 – 2018-08)

• Managed specialized vehicle product sales, delivering technical demonstrations and client consultations.
• Built strategic business relationships with corporate buyers and participated in regional automotive trade exhibitions.
• Successfully negotiated terms, closed contracts, and ensured post-sales client satisfaction.
• Represented the company at major industry exhibitions, conferences, and trade shows to generate qualified leads and elevate brand visibility.
• Maintained accurate CRM and client performance records to streamline follow-ups and improve pipeline forecasting.

Area Supervisor at CHOCOLALA LLC (2014-04 – 2018-11)

• Supervised daily retail operations, sales teams, and customer service standards across multiple branch locations in the UAE.
• Conducted comprehensive monthly sales audits, stock reconciliation, and inventory tracking to minimize discrepancies.
• Implemented product merchandising, inventory display guidelines, and price labeling standards to optimize retail sales.
• Mentored and coached front-line store associates in upselling techniques and POS cashiering procedures.

Shop In-Charge at AXIOM TELECOM LLC (2011-05 – 2014-01)

• Directed day-to-day retail outlet operations, staff scheduling, customer support, and cashiering workflows.
• Oversaw store merchandise, inventory replenishment, price labeling, and cash management protocols.
• Assisted customers with technical product specifications to enhance customer satisfaction and drive repeat business.

Diploma in Electrical Institute (High School) + Computer Programming – Electrical Institute (1997 – 1999)