Bryan Dominic Balde

Results-driven technical and operations professional with 7+ years combined experience in technical support, project management, engineering, document processing, and remote operations. Skilled in troubleshooting, data/document accuracy, system monitoring, and cross-team coordination. Known for strong attention to detail, fast learning, and the ability to manage deadlines in high-pressure environments.

Adept at supporting clients, resolving issues, and maintaining accurate records in fast-paced remote setups

Data Entry Specialist / Title Specialist - DocsolutionUSA - Remote

(2024-01 - 2026-12)

• Performs data entry of legal documents into a specific platform, ensuring 100% accuracy through thorough quality checking and review prior to release.
• Review and validate legal documents (titles, deeds, affidavits, lien releases) for accuracy and completeness.
• Research ownership history and identify liens, encumbrances, or discrepancies.
• Resolve title issues through coordination with agencies, clients, county offices, and legal departments.
• Maintain updated records in digital systems and ensure timely submission of requirements.

Associate Product Support Engineer - Gallius - Remote

(2023-01 - 2024-12)

• Performed L1 support following SOPs and escalated system issues as needed.
• Monitored system performance using Kibana, Grafana, Zabbix, and prepared weekly status reports.
• Executed service restarts in UAT/Production environments and handled file transfers across servers.
• Managed JIRA tickets, coordinated with 3rd-party vendors, and assisted internal teams in troubleshooting.

Technical/Service Support Engineer - Schneider Electric - Remote / Hybrid

(2021-01 - 2023-12)

• Delivered pre-sales and post-sales technical support for Secure Power, Power Systems, Industry Drives, and Digital Energy products.
• Ensured customer satisfaction by managing cases end-to-end and escalating issues to technical teams.
• Prepared service proposals and coordinated work order deployment and monitoring.
• Managed customer documentation and supported field engineers through proper case handling.

New Product Development Engineer - MEC Electronics Philippines Corporation - Rosario, Cavite

(2018-01 - 2021-12)

• Supported new product development initiatives through engineering analysis and testing.
• Managed multiple projects with minimal supervision and collaborated with cross-functional teams.
• Ensured alignment with safety, quality, and engineering standards across development cycles.

Preventive Maintenance Engineer - Ushio Philippines Incorporated - Langkaan, Cavite

(2016-01 - 2016-12)

• Conducted maintenance and troubleshooting on production machinery and power supply systems.
• Assisted in implementing PLC controls and performed production tests based on process instructions.

Bachelor of Science - Electronics Engineering - Lyceum of the Philippines University