Ivan Lloyd Morados

BS Psychology undergraduate with over 3 years of experience in recruitment support, applicant screening, interview coordination, and candidate endorsement in a fast-paced environment. Experienced in conducting initial interviews, evaluating applicant qualifications, checking hiring requirements, coordinating schedules, and maintaining applicant records and recruitment updates. Brings strong communication, organization, and candidate-handling skills from both recruitment and customer-facing experience.

Seeking to contribute to a Human Resources, Talent Acquisition, Recruitment, or HR/Admin role where I can support hiring operations, candidate management, and recruitment coordination.

Recruitment Promoter - ePerformax Contact Centers & BPO - Cebu

(2023-03)

• Conduct initial screening of applicants through resume review, phone screening, and in-person interviews to assess communication skills, qualifications, and overall fit for hiring requirements.
• Evaluate applicant eligibility based on academic background, hiring standards, and company qualifications, ensuring only suitable candidates move forward in the recruitment process.
• Endorse qualified candidates for further assessment and coordinate next-step processing with the recruitment team.
• Schedule interviews and maintain timely communication with applicants regarding interview details, status updates, and recruitment instructions.
• Check applicant requirements and verify submitted information to support smooth processing and compliance with hiring standards.
• Handle applicant follow-ups through chat, email, and phone communication to ensure engagement and completion of recruitment steps.
• Maintain recruitment trackers, applicant monitoring records, and status updates to support recruitment reporting and hiring coordination.
• Identify potential red flags or concerns during screening and interview stages and escalate relevant findings when needed.
• Contribute to a positive candidate experience by providing clear guidance, professional communication, and timely updates throughout the hiring process.

Customer Service Representative - Teleperformance Philippines - Cebu

(2022-11 - 2023-02)

• Delivered customer support through clear and professional communication while handling product-related concerns, troubleshooting, and account inquiries.
• Managed multiple customer cases efficiently while maintaining service quality, accuracy, and professionalism in a fast-paced environment.
• Strengthened transferable skills in communication, problem-solving, multitasking, and stakeholder handling that are valuable in recruitment and HR support roles.

Bachelor of Science - Psychology - Southwestern University – PHINMA

Senior High School Diploma - Tanque National High School (2016-06 - 2018-04)

Junior High School Diploma - Tanque National High School (2012-06 - 2016-03)