Jacosalem Nica E.

Reliable professional with experience in customer-service roles, excelling in cash handling, inventory management, and customer service. Skilled in accurate transaction processing, administrative support, and documentation. Strong communicator with problem-solving abilities and adaptability to meet diverse customer needs. Committed to collaboration, efficiency, and delivering excellent service.

Assent Sales Associate - Cashier - Honda - Guanzon Merchandising Corp.

(2024-05 - 2025-10)

• Handled daily cash transactions, ensured accurate cash counts, prepared and processed bank deposits
• Managed petty cash disbursements with complete documentation, petty cash replenishments, and monitored and recorded office expenses
• Prepared Daily Time Records (DTR)
• Processed budget requests and coordinated with departments to ensure timely approvals and funding
• Provide excellent customer service and answers customer inquiries
• Ensured proper archiving of documents in accordance with company policies
• Processed invoices and ensured the posted correct monthly payment of customers
• Supported audits by providing necessary documentation and reports
• Used Excel to analyze and integrate data for high volume database

Bank Teller - Mother Rita Multi-Purpose Cooperative

(2024-01 - 2024-05)

• Processed customer transactions efficiently and accurately
• Assisted customers with account inquiries and banking services
• Maintained cash drawer and balanced transactions daily
• Promoted bank products to enhance customer satisfaction
• Handled large sums of money with accuracy while maintaining appropriate levels of security
• Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval
• Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs
• Processed customer deposits and withdrawals accurately, balancing cash drawer daily

Bachelor of Science in Business Administration - Financial Management - Northern Zambales College Inc. (2020 - 2024)