Riobeth Viatres Maranan
CUSTOMER SERVICE & CASH HANDLING PROFESSIONAL
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About
Dependable and detail-oriented service professional with over 8 years of combined experience in cashiering, barista operations, dining service, and short-term bookkeeping support. Recognized for accuracy in high-volume cash transactions, confident POS operation, and a warm, guest-first approach to customer service. Comfortable working independently or as part of a team in fast-paced retail, food and beverage, and office environments.
Open to opportunities across customer service, retail, F&B, and administrative support roles.
Experience
Cashier cum Barista - Single Origin Coffee and Tea - Greenbelt 5, San Lorenzo, Makati
(2023-11 - 2024-07)
- Prepared specialty coffee and tea beverages to standard while managing front-counter cash transactions.
- Maintained order accuracy and quick turnaround during peak hours to support a positive guest experience.
Cashier - Honolulu HK Café Philippines - Greenbelt 5, San Lorenzo, Makati
(2022-08 - 2023-05)
- Processed high-volume cash and card transactions with consistent accuracy using POS systems.
- Assisted with inventory tracking and coordinated with team members to maintain smooth service flow.
Accounting Staff (Project-Based) - Mega Cellular Network Inc. - Malate, Manila
(2020-08 - 2020-12)
- Supported basic bookkeeping and transaction reconciliation tasks under minimal supervision.
- Completed internal training in Accounting for Non-Accountants to strengthen financial recordkeeping skills.
Cashier - Honolulu HK Café Philippines - Robinsons Place Manila, Ermita
(2019-04 - 2019-10)
- Managed daily cash handling and customer transactions in a high-traffic mall location.
Restaurant Cashier - Shine Restaurant (Chinese Restaurant) - Manok-Manok Main Road, Malay, Aklan
(2017-02 - 2018-04)
- Handled billing, cash reconciliation, and guest service for a Chinese restaurant located below Lime Hotel, across two engagements.
Counter Crew - Jollibee Foods Corporation - Sta. Rosa, Laguna & San Jose, Antique
(2014-10 - 2016-03)
- Delivered fast, friendly counter service and accurate order-taking across two branch assignments.
Education
Bachelor of Science - Psychology - Pamantasan ng Lungsod ng Muntinlupa (2011-06 - 2012-04)
Aureliana National High School (2004 - 2008)
Magsaysay Elementary School (1999 - 2004)
