Jacqueline Navarro

Assist in overseeing operational performance, including enrollment, marketing, tuition billing, and accounts payable for preschool up to ~100 children Build enrollment, family partnership, and staff morale during acquisition Center tours, plan center events for families, offsite team building, etc.

Assistant Director - Bright Horizons - Mountain View, CA

(2024-04)

• Assist in overseeing operational performance, including enrollment, marketing, tuition billing, and accounts payable for preschool up to ~100 children
• Build enrollment, family partnership, and staff morale during acquisition
• Center tours, plan center events for families, offsite team building, etc.
• Create organizational systems to stay up to date with health and safety and licensing protocols
• Student allergy management, student files, back up care system
• Curriculum implementation and training
• Address concerns and resolve conflict
• Implement Big Five safety training
• Attend marketing events within the community to boost enrollment

Site Director - Champions Before and After School - Los Altos, CA

(2020-08 - 2024-04)

• Ensure site is running effectively for up to ~80 TK-5 grade students; maintain licensing, safety, and educational standards
• Build business and marketing skills to grow company presence in the community, leading to new growth of new families and children in center
• Manage billing: parent pay, subsidize and military billing, and elop funding
• Cultivate positive relationships with families, teachers, state licensing authorities, community contacts, and corporate partners.
• Recruit, train and coach teachers in center
• Facilitate informative calls with parents and complete onboarding of students
• Plan break programs (Spring Break, Winter Break, Summer, etc)
• Book off site field trips and plan onsite vendors

Assistant Program Coordinator - SMART-E After School Program - San Carlos, CA

(2019-08 - 2020-06)

• Assist Program Coordinator in running program effectively
• Build relationships with children and families
• Strong communication with families, school, and school district
• Organize and lead age appropriate activities

Early Childhood Educator - Campbell Child Development Center - Campbell, CA

(2018-10 - 2019-08)

• Set developmental goals for children
• Provide individual curriculum
• Assess developmental milestones
• Facilitate family conferences

K-5 After School Coordinator - Boys & Girls Club of the Peninsula - East Palo Alto, CA

(2017-08 - 2019-04)

• Work with low-income youth to help improve academic success
• Build positive relationships between students
• Create project based learning enrichment classes and social emotional learning

Sales Associate - Spartan Bookstore - San Jose, CA

(2013-08 - 2018-06)

• Engage in excellent customer service
• Assist customers in store and provide feedback on products
• Organize products in a way that's appealing to customers
• Built leadership skills
• Assist in training new hires

Program Intern - Friends for Youth - Redwood City, CA

(2017-02 - 2017-05)

• Volunteer recruitment
• Contact colleges for internship fairs and table
• Facilitate informative tabling events

Bachelor of Arts - Child and Adolescent Development, Emphasis: Community Focus, Double Minor in Psychology and Mexican American Studies - San Jose State University (2017-05)