Purchasing Assistant - Clark Outsourcing
(2025-01 - 2025-04)
- Communicates with suppliers for pricing, availability, delivery schedules and also follows up on pending order or delays.
- Creates and processes purchase orders.
- Ensures POs are accurate, tracks and updates order status.
- Check and identify stock levels and what needs to be ordered.
- Works with warehouse or inventory teams.
- Maintains files for invoices, receipts, PO orders and ensures compliance with procurement policies.
- Works with finance for billing/invoices issues, coordinates with logistics for delivery and supports other teams needing supplies.
Customer Service Associate (Healthcare Acct) - EVERISE
(2024-08 - 2025-01)
- Verify patient eligibility and coverage.
- Assist with claims status, claim denials, and required documentation.
- Communicate with clinics, pharmacies, doctors and insurance teams to complete requests.
Content Moderator - TaskUs
(2022-04 - 2024-07)
- Ensuring the safety and integrity of online platforms by reviewing and moderating user-generated content.
- Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
- Content moderators review and evaluate content posted on a platform (such as text, images, videos) to ensure it complies with the platform's policies and guidelines
- Providing product support by assisting customers with using products or services, offering guidance and
Customer Service Representative - CONVERGYS/CONCENTRIX
(2016-02 - 2022-04)
- Handling customer interactions by providing customer's needing information about products and services, company policies and procedures.
- Resolving complaints by carefully listening and understand their concerns and work to find solutions that satisfies them.
- Processing orders and request by taking orders, managing accounts, updating customer's information and processing various customer requests efficiently and accurately using CRM systems.
- Providing product support by assisting customers with using products or services, offering guidance and troubleshooting technical issues.
Product Specialist of SHARP - SAVER'S APPLIANCE
(2015-02 - 2015-12)
- Managed product lifecycle stages effectively, ensuring smooth transitions between development phases.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Tested new software and hardware prior to deployment.
- Assisted in development of system security protocols.
Service Crew, Cashier - MC DONALD'S
(2014-08 - 2015-01)
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Private Duty Nurse - PRIVATE HOME
(2013-10 - 2014-01)
- Patient with Parkinson's Disease
- Administered medications accurately and efficiently, ensuring proper dosages and timely treatments.
- Implemented fall prevention strategies to minimize injury risk among vulnerable patients.
- Provided compassionate care for patients.
Sales Clerk, Canvasser, Scanner - SAVEMORE SUPERMARKET
(2013-02 - 2013-06)
- Collaborated with team members to achieve store sales targets and improve overall performance.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Improved campaign visibility by strategically placing yard signs, posters, and other promotional materials throughout the community.
- Conducted regular surveys and canvassing activities to identify potential customers for products and services.
- Documented lending and receiving of records from storage to track and safeguard files.
- Improved data storage capabilities with consistent file naming conventions and folder structures for scanned documents.
