Vhan

To apply my social skills, reliabilities and compassion to a challenging job for my education, values and work experience shall be beneficial. To obtain any position that challenges my work and educational experiences in a company that recognizes reliability and honest values.

Purchasing Assistant - Clark Outsourcing

(2025-01 - 2025-04)

• Communicates with suppliers for pricing, availability, delivery schedules and also follows up on pending order or delays.
• Creates and processes purchase orders.
• Ensures POs are accurate, tracks and updates order status.
• Check and identify stock levels and what needs to be ordered.
• Works with warehouse or inventory teams.
• Maintains files for invoices, receipts, PO orders and ensures compliance with procurement policies.
• Works with finance for billing/invoices issues, coordinates with logistics for delivery and supports other teams needing supplies.

Customer Service Associate (Healthcare Acct) - EVERISE

(2024-08 - 2025-01)

• Verify patient eligibility and coverage.
• Assist with claims status, claim denials, and required documentation.
• Communicate with clinics, pharmacies, doctors and insurance teams to complete requests.

Content Moderator - TaskUs

(2022-04 - 2024-07)

• Ensuring the safety and integrity of online platforms by reviewing and moderating user-generated content.
• Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
• Content moderators review and evaluate content posted on a platform (such as text, images, videos) to ensure it complies with the platform's policies and guidelines
• Providing product support by assisting customers with using products or services, offering guidance and

Customer Service Representative - CONVERGYS/CONCENTRIX

(2016-02 - 2022-04)

• Handling customer interactions by providing customer's needing information about products and services, company policies and procedures.
• Resolving complaints by carefully listening and understand their concerns and work to find solutions that satisfies them.
• Processing orders and request by taking orders, managing accounts, updating customer's information and processing various customer requests efficiently and accurately using CRM systems.
• Providing product support by assisting customers with using products or services, offering guidance and troubleshooting technical issues.

Product Specialist of SHARP - SAVER'S APPLIANCE

(2015-02 - 2015-12)

• Managed product lifecycle stages effectively, ensuring smooth transitions between development phases.
• Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
• Tested new software and hardware prior to deployment.
• Assisted in development of system security protocols.

Service Crew, Cashier - MC DONALD'S

(2014-08 - 2015-01)

• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Handled cash with high accuracy and took care to check bills for fraud.
• Provided backup support for other departments when needed, showcasing versatility within the retail environment.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Private Duty Nurse - PRIVATE HOME

(2013-10 - 2014-01)

• Patient with Parkinson's Disease
• Administered medications accurately and efficiently, ensuring proper dosages and timely treatments.
• Implemented fall prevention strategies to minimize injury risk among vulnerable patients.
• Provided compassionate care for patients.

Sales Clerk, Canvasser, Scanner - SAVEMORE SUPERMARKET

(2013-02 - 2013-06)

• Collaborated with team members to achieve store sales targets and improve overall performance.
• Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
• Improved campaign visibility by strategically placing yard signs, posters, and other promotional materials throughout the community.
• Conducted regular surveys and canvassing activities to identify potential customers for products and services.
• Documented lending and receiving of records from storage to track and safeguard files.
• Improved data storage capabilities with consistent file naming conventions and folder structures for scanned documents.

Bachelor of Science - Nursing - Medical Colleges of Northern Philippines (2008 - 2012)