Jade Samiana

Hard working and passionate job seekeer with strong organizational skill eager to secure entry-level in any position. Ready to help team to achieve goals. Dedicated and versatile professional of experience as a photo Editor, Production Designer Social media Content Creator Digital Marketing Specialist Ecommerce Image editor and Graphic Designer.

A bachelor degree holder in BS Criminology, skilled in organization, communication, problem-solving, workflow optimization, client coordination, and records management, supporting both remote and office based operations efficiently.

Graphic Designer and Digital Marketing Specialist (2018-06 – 2023-04)

Designed high impact static ads and promoted on social media platforms while managing brand visual presence through Photoshop and digital tools.

• Designing high impact static ads and prromote in facebook, tiktok and instagram
• Combining Photoshop skills with platform knowledge to manage a brands visual presence.
• Computer repair/harware servicing

Field Facilitator (2023-06 – 2023-09)

Built relationships with community members and local officials while conducting educational sessions and data collection activities.

• Building Relationship trust with the community, local officials and residents
• Conducting Meetings in the community
• Data collection and conducting surveys
• Facilitating educational sessions on topic like health, agriculture and their rights

Elected Barangay Official - Customer Service Hotline In-Charge (2023-06 – 2023-10)

Served as primary hotline contact handling incoming calls and managing client inquiries with emphasis on timely resolution and customer satisfaction.

• Served as the primary hotline contact, professionally handling incoming calls from clients, stakeholders, and partner agencies.
• Addressed inquiries, concerns, and complaints, ensuring accurate information and timely resolution.
• Logged, tracked, and escalated cases to appropriate units for action and follow-up.
• Maintained high standards of customer satisfaction through clear communication and problem resolution.
• Coordinated closely with administrative and technical teams to ensure client concerns were properly addressed.

Bachelor of Science in Criminology – Saint Joseph Institute of Technology-Butuan City, Philippines (2008)