Area Service Manager - Hyundai Gateway Mantrade Corp. - Mc Arthur Highway Matina, Davao City 8000
(2025-03)
- Weekly, Daily, Monthly KPI Reports
- Parts warehousing and Inventory Report
- Multi-task and covers Service Adviser, Customer Relation Officer, Warranty Officer and Billing Clerk functions whenever they are not around
- Conducts daily meetings on a daily basis of performance
- Conducts trainings of personnel to level up their knowledge with their respective position
- Maintaining Orderliness in the office and in the workshop
- Carries out administrative duties such as filing, typing, copying, binding, scanning etc. Exhibits polite and professional communication via phone, e-mail, and mail
- Runs all the documents and papers online to be ready for submission or whatever related tasks
- Provides administrative support to ensure efficient operation of office
- Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies
- Provides information by answering questions and requests
- Contributes to team effort by accomplishing related results as needed
Branch Supervisor - Mitsubishi Gateway South Corp. - KM. 4 Diversion Road Buhangin , Davao City 8000
(2021-05 - 2025-03)
- Weekly, Daily and Monthly Reports
- Covers Service Adviser, Customer Relation Officer, Warranty Officer and Billing functions whenever they are not around and if I may, also covers Service Managerial tasks
- Maintaining Orderliness in the office
- Carries out administrative duties such as filing, typing, copying, binding, scanning etc. Exhibits polite and professional communication via phone, e-mail, and mail
- Runs all the documents and papers online to be ready for submission or whatever related tasks
- Provides administrative support to ensure efficient operation of office
- Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies
- Provides information by answering questions and requests
- Contributes to team effort by accomplishing related results as needed
Book Sales Consultant and Publicists - Accencis International Marketing - Pelayo Building, Second Flr. Door 8 Davao City
(2019-12 - 2020-02)
- Checking up every Private School Inside and outside of Davao City
- Setting up meetings with School principals and managements
- Giving sample books of our products
- As a Publicist, our task is to call up authors and manuscript writers online
- We run all their documents and papers online to be ready for publishing
- We published their books and sell them thru Amazon.com and all other book websites
- Making weekly reports and submit to the supervisor
Call Center Agent - Teleperformance Davao - SM mall Ecoland, Davao City
(2019-07 - 2019-09)
- Taking service calls and obtain information from clients and verify specifically
- Active listening and lists down clients concerns
- Running up solutions online to give customer service satisfaction
- Determines eligibility by comparing client information to requirements
- Establishes policies by entering client information, confirming pricing
- Informs clients by explaining procedures, answering questions; providing information
- Maintains communication equipment by reporting problems
- Maintains and improves quality results by adhering to standards, recommending procedures
- Updates job knowledge by studying new product descriptions
- Accomplishes sales and organization mission by completing related results as needed
Team Leader - F2 logistics Inc. - R. Castillo Street, Agdao Davao City
(2019-02 - 2019-04)
- Making assignments of delivery instructions and destinations to the assigned Checkers
- Giving orders on the dispatch and delivery team
- Giving daily, weekly and monthly reports to the supervisors
- Monitoring warehouse activities on a daily basis
- Safely monitoring all the inventory (stocks) of incoming and outgoing wide, heavy and small units and packages
- Finding immediate solutions to all the warehouse problems that may arise
- Prepare, sets and handles incoming and outgoing packages with its corresponding documents
- Checking all documents starting from encoders, checkers and to the delivery team and assures high quality control
- Maintaining high standards of cleanliness and orderliness inside and outside the warehouse premise
Site Engineer - Frey-Fil Corporation - Bunawan, Davao City
(2018-08 - 2018-10)
- Managing parts of construction projects
- Undertaking surveys and determining location for the construction site
- Order addressing and negotiating the price of materials
- Supervising and handling manpower
- Responsible for coordination and planning
- Checking and preparing legal documents related to construction
- Implementing program of works
- Responsible for liquidation costings
- Preparing reports
Administration Assistant /Site Engineer - Melgene Aircon Marketing and Services - Carmelite Road, Lanang Davao City
(2017-06 - 2017-10)
- Attends public biddings and meetings with private companies
- Visiting construction site for possible sales and contracts
- Order addressing and negotiating the price of Air Conditionaire
- Giving quotations and estimates to clients for reference
- Undertaking surveys and determining the ideal locations for the products
- Conducting negotiations with service partners
- Take care and handles the government documents
- Responsible for liquidation costing
- Preparing reports
Site Engineer/ Administrative Assistant I - Provincial Government of Palawan (Water Infrastructure Unit) - Puerto Princessa City, Palawan
(2016-01 - 2017-04)
- Managing parts of construction projects
- Undertaking surveys and determining location for the construction site
- Order addressing and negotiating the price of materials
- Supervising and handling manpower
- Responsible for coordination and planning
- Checking and preparing legal documents related to construction
- Implementing Program of Works
- Responsible for liquidation of costs and preparing monthly reports
Operations and Marketing Manager - Primustan Creative Resources Inc. - 2nd Floor FTC Tower, Mt. Apo St. Davao City/ 3006432
(2014-01 - 2015-11)
- Responsible for product presentations to the Doctors
- Responsible for handling the accounts
- Responsible for product advertising
- Responsible for releasing and receiving of documents
- Responsible for the delivery and distribution of products
- Responsible for auditing
- Responsible for scouting possible dealers
- Responsible for marketing and sales work
- Responsible for selling the products in the market
- Responsible for providing materials and tools needed in the warehouse
- Responsible for visiting and updating dealers in the areas of responsibility
- Responsible for sending monthly and weekly reports to the head office
- Responsible for the liquidation of all expenses in the office
Personal Trainer - Physical Abuse Gym Pte Ltd - 2 Havelock Road 2HR #01-28/29 Singapore 059763
(2013-08 - 2013-10)
- Attend gym members and walk-in Customers
- Maintaining cleanliness and orderliness in the work place
- Telemarketing possible clients for sales purposes
English Teacher - SINYE CO Agency/ Thailand - Soi 58 Ladprao, Bangkok Thailand
(2012-07 - 2012-09)
- Responsible for teaching English communication and verbal skills
- Preparing lesson plan for the activity of the day
- Evaluating each and every student with their performance
- Grading students based on their performance
- Making necessary review if the students can't catch up with the lessons
- Advising students for whatever necessary things to do to cope up with subject
- Attend meetings and share best practice with co-teachers
- Submitting transcripts and records to the administration
Service Coordinator/ Warehousing - CYA Industries/ GE Appliances-QCSI - 103 Mercedes Ave. Brgy. San Miguel, Pasig City Philippines
(2006-06 - 2012-07)
- Responsible for giving good customer service
- Responsible for handling the accounts of authorized service centers
- Responsible for taking calls of customers and authorized service center matters
- Responsible for releasing and receiving of spare parts in the warehouse
- Responsible for releasing and receiving of defective units in the warehouse
- Responsible for stocking of disassembled parts of stock and cannibalized units
- Responsible for the delivery of spare parts to the ASC
- Responsible for auditing def. parts of the ASC
- Responsible for assigning call service assistant
- Responsible for giving orders to the in-house technicians
- Responsible for scouting new ASC in the areas of responsibility
- Responsible for selling of spare parts to the customers and ASC
- Responsible for providing materials and tools in the warehouse
- Responsible for visiting and updating ASC in the areas of responsibility
- Responsible for sending monthly and weekly reports to the head office
- Responsible for the liquidation of all expenses in the office
Telemarketer - Times Asia Publications - Landco Bldg. JP. Laurel Ave. Davao City
(2005-10 - 2005-12)
- Doing outbound calls to look for possible clients
- Having conversations and selling the company's products
- Making deals and documentations with the client
Sales Engineer - Deco Arts - Quimpo Boulevard Ecoland Davao City
(2005-02 - 2005-10)
- Selling construction, architectural and building materials in the store and outside
- Traveling out base and looking for potential clients in a construction site
- Estimating costs and breakdowns with the clients
- Challenging any objections with a view to getting the client to buy
- Making deals and discussing promotions regarding the company's products
- Gaining a clear understanding of client's businesses and requirements
- Acting as a contact between a company and its existing and potential markets
- Recording sales and order information and sending copies to the sales office
- Reviewing your own sales performance , aiming to meet or exceed targets
