Janel Lat
VIRTUAL ASSISTANT
Talent
Iligan CityMember since October 15, 2026
Customer ServiceData Entry
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Customer ServiceData Entry
About
Managed customer accounts and performed data entry Provided Customer service through live chat Order and Inventory Management
Experience
Chat Support/ Dropshipping at Rapid Phone Center (BPO) (2021-06 – 2023-06)
- Managed customer accounts and performed data entry
- Provided Customer service through live chat
- Order and Inventory Management
- Coordinated with suppliers regarding order details, pricing, and shipping logistics.
Sales Representative & Appointment Setter at Cali Home Buyers (Real Estate)
- Contacted prospective property owners to introduce our services and assess their needs.
- Engaged with potential sellers, built rapport, and generated qualified leads.
- Scheduled appointments for the acquisitions team with interested and qualified sellers.
- Consistently met and exceeded daily all and appointment targets.
- Maintained accurate and up-to-date records of calls, leads and appointments in the CRM.
Online English Tutor (2023 – Present)
- Taught one-on-one English lessons to international students.
- Helped students improve speaking, grammar, pronunciation, and vocabulary.
- Customized lessons based on each student's learning goals.
- Monitored progress and provided constructive feedback.
- Built positive relationships through clear communication and patience.
Education
Bachelor of Secondary Education in English – Southern Mindanao Colleges (2023 – 2025)
Skills
VIRTUAL ASSISTANT
