Mary Jane Dosdos

Detail-oriented Virtual Assistant with a Civil Engineering degree and hands-on experience working under the Australian agency AdON Workforce while based in the Philippines. Currently supporting an Australian solar energy company, Off Grid Solar Kits, delivering a wide range of services including administrative support, customer service, email management, quotation preparation, logistics coordination, digital marketing, and website management.

Virtual Assistant at Off Grid Solar Kits (2025-01 – Present)

Supporting an Australian solar energy company with administrative support, customer service, email management, quotation preparation, logistics coordination, digital marketing, and website management.

• Planned, designed, and scheduled paid social media ad campaigns across multiple platforms to increase engagement and brand visibility
• Created marketing visuals and ad content aligned with campaign objectives and brand guidelines
• Created and sent targeted newsletters and promotional email campaigns
• Monitored open rates, click-through rates (CTR), and overall campaign performance
• Managed the client's email inbox and ensured timely, professional responses to customer enquiries
• Created consignments and managed freight bookings using Machship
• Coordinated with courier partners to ensure accurate shipment tracking and timely delivery
• Prepared detailed and accurate quotations for solar panels and battery systems, including product costs, rebates, and freight charges
• Ensured all quotations complied with rebate eligibility requirements and company pricing policies
• Used Pylon to assist with solar system design and configuration, including panel layouts and system specifications, to support accurate quoting and customer proposals
• Wrote SEO-friendly blogs and website content aligned with brand voice and target audiences
• Edited and uploaded product listings, including pricing, specifications, images, and SEO metadata
• Performed regular website price updates, including GST adjustments, to maintain accuracy
• Implemented keyword optimization across product listings on two websites
• Managed product categorization, tags, clean URLs, and metadata to improve search engine rankings
• Managed customer contacts using Sophiiie AI and ClickSend
• Imported and maintained contact databases and set up automated communication and tracking integrations

Bachelor's Degree in Civil Engineering