Janella Ann Solano

Resourceful and detail-oriented Virtual Assistant with extensive experience in customer service and web design. Proficient in managing US and Australian Telco accounts, designing websites using DUDA, WordPress, and Wix Studio, and delivering exceptional graphic and website designs. Highly skilled in communication, remote collaboration, and utilizing a wide range of tools and platforms to optimize workflows and exceed client expectations.

Website Developer at Contractor Click (2025-03 – 2026-03)

• Design and develop websites based on client feedback, ensuring each build aligns with branding, functionality, and user experience goals
• Integrate third-party apps provided by the agency and customize website layouts in the Duda editor using HTML, CSS, and JavaScript
• Work with AI tools such as Lovable.dev, Bolt.new, and Gemini + Canvas for layout generation
• Use ChatGPT, Claude, and Gemini for content optimization and automation
• Manage tasks and projects through ClickUp and collaborate efficiently within the team

Website Designer at House Call Pro (2023-10 – 2025-02)

• Design customized websites for business owners based in the USA using DUDA website builder
• Communicate with business owners directly via email/SMS regarding their website content
• Apply SEO keywords on websites
• Create a Google Analytics account for business owners to monitor their website traffic
• Apply website edits requested by business owners

Social Media / Web Design Specialist at Emapta Philippines (2023-10 – 2024-12)

• Work as a website designer for a real estate, loan company, and home development company
• Design 3 websites using WordPress and WIX Studio
• Manage client's social media accounts
• Create graphic design for client's social media posts
• Create videos for social media account
• Manage and set up Google Workspace
• Design and manage email campaigns via Mailchimp

Website Designer at SourceFit (2022-09 – 2023-06)

• Develop and customize website designs using the client's proprietary platform, ensuring high-quality aesthetics and functionality
• Redesign outdated websites, transforming them into modern, responsive versions aligned with client preferences
• Adapt desktop website designs for seamless mobile responsiveness

SR. Website Designer at Personiv (2020-11 – 2022-07)

• Edit existing websites using Thryv Website Editor by DUDA
• Implement HTML, CSS, and JavaScript codes/scripts for designs with which the builder has limitations
• Create/layout banners or flyers for promotions or ads to be displayed on the website using Adobe Photoshop and Illustrator
• Create new website designs based on clients' requests
• Copy/Migrate older website versions to a new platform
• Discuss the Changes/Designs to be implemented on the website via Call, Email or Zoom Meeting

Graphics / Website Designer at Personiv (2017-07 – 2019-03)

CSR at Integrated Office Solutions (2019-08 – 2020-10)

Sales Associate at Convergys Philippines Services (2015-01 – 2016-01)

Reservation Specialist at C3 Customer Contact Channel Inc. (2014-03 – 2015-01)

CSR/TSR at Teleperformance (2012-10 – 2013-06)

Graphic and Web Designer at Freelance (Present)

Graphics Design and Animation