Janice Viloria

To have a challenging position which will enhance my experience and education for long-term career to achieve a high level of productivity and produce high quality work, and development of the organization.

Bank Teller - Banko a subsidiary of BPI

(2024-07 - 2024-12)

• Taking and dispensing money for deposits and withdrawals
• Cashing checks
• Processing loan payments
• Overseeing drive-through transactions
• Counting and packaging currency deliveries
• Taking inventory of cash drawers at the beginning and end of shifts
• Discussing the merits of bank products and services, such as account types and credit assets
• Assisting with the opening of new accounts, such as checking, savings and money market accounts

Recruitment officer (wfh) - KL home care

(2024-01 - 2024-03)

• Review resumes, administer preliminary assessments, and conduct initial screening or panel interviews to evaluate candidates' skills and cultural fit
• Collaborate with department heads to develop job descriptions, establish role requirements, and write compelling job advertisements
• Coordinate interview schedules, perform background checks, facilitate salary negotiations, and draft employment contracts
• Manage the orientation process for new hires, including collecting necessary hiring paperwork, setting up workspaces, and introducing company policies

Member Service Assistant (MSA) - Public Safety Savings and loans

(2023-08 - 2023-10)

• Address member questions and complaints in person, via phone, or through email
• Assist with signing up new members, renewing memberships, and verifying active accounts (ex. card scanning)
• Handle payments, refunds, or even loan and membership applications, depending on the industry

Secretary (under Domestic Helper contract) - STD Manpower Services Inc - Hong Kong

(2020 - 2023)

• Answer and route phone calls, take messages, and respond to emails or mail
• Manage calendars, coordinate meetings, and book travel arrangements when necessary
• Act as the face of the organization by welcoming clients and guests

Cashier/loan Processor - Kasapi sa Kaagapay Microfinance Inc

(2015 - 2016)

• Handle deposits, withdrawals, transfers, loan payments, and check cashing
• Count, verify, and package currency. Balance cash drawers at the start and end of shifts to ensure exact reconciliation
• Issue specialized documents such as cashier's checks, money orders, and petty cash vouchers

Loan Processor - Advance Credit Corp

(2013 - 2014)

• Collecting data from clients such as their assets, salaries, debts and employment status to fill in information for the loan application
• Reviewing file documentation for missing or erroneous information
• Meeting loan application deadlines
• Assisting Loan Officer with requests and tasks needed to complete and process applications

Posting Clerk - Advance Credit Corp

(2014 - 2015)

• Preparing statement of account (SOA), financial statements, balancing the trial balance
• Posting of clients payment, computing of delinquencies
• Accurately input charges, invoices, payments, and other numerical data into accounting systems and software
• Communicate with clients to relay account information, explain charges, and answer billing inquiries

Bachelor of Science - Accountancy - Lyceum of Aparri (2009 - 2013)

Masteral of Business Administration - Business Administration - Lyceum of Aparri (2015 - 2016)