Jaslyn Mae Etcubañas

A motivated and detail-oriented Hospitality Management graduate (June 2026) with hands-on training in service operations and customer engagement. Skilled in delivering quality service, maintaining organized and efficient work environments, and adapting in fast-paced settings. Committed to providing excellent customer experiences and contributing to team success.

Intern - Front Desk / Guest Services / Administrative Support at 2205 Suites Hotel (2026-02 – 2026-05)

• Assisted in front desk operations including guest check-in and check-out procedures
• Handled reservations, inquiries, and phone communications professionally
• Maintained guest records, bookings, and documentation with accuracy
• Provided customer service support, resolving guest concerns efficiently
• Assisted in the hotel's ramyeon bar by helping customers with Korean products, preparing and cooking food, and serving orders
• Performed basic administrative tasks such as filing, data entry, and report preparation

Front Office in-house training at SLSU HOTEL (2022-12 – 2023-01)

Strengthened communication and organizational skills applicable to office settings

Bar and Beverage Management Laboratory at Southern Luzon State University (2023-02 – 2023-06)

Gained hands-on experience in preparing and serving a variety of beverages, including coffee and specialty drinks, while applying proper presentation, portion control, sanitation standards, and customer service techniques in a simulated bar setting.

Kitchen Essentials Laboratory at Southern Luzon State University (2023-02 – 2023-06)

Completed kitchen laboratory training with hands-on experience in cooking and baking, while developing skills in food preparation, cleanliness, time management, and teamworks.

Bachelor of Science in Hospitality Management – Southern Luzon State University (2022 – 2026)

Bachelor of Science in Nutrition and Dietetics – Batangas State University (2021 – 2022)