
Jassen Esplana
An Administrative Services and Operations Management Executive with over 15 years of leadership experience managing large-scale administrative and shared-services solutions
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About
Senior Corporate Services and Operations Executive with over 15 years of progressive leadership experience across real estate, healthcare, and diversified corporate environments in the Philippines and Canada. Proven expertise in administration, procurement, facilities management, governance, compliance, and shared services operations. Successfully led multi-site operations, managed ₱100M+ budgets, and directed cross-functional teams of over 150 personnel while delivering measurable cost savings, operational efficiencies, and audit readiness.
Recognized for driving enterprise-wide transformation, strengthening governance frameworks, and supporting executive leadership in strategic planning and organizational performance.
Experience
Corporate Administrative Officer at DMS GROUP (Present)
- Provided executive-level administrative leadership for multi-entity and cross-functional operations in Canada
- Strengthened governance and reporting frameworks, improving documentation accuracy and efficiency by 20%
- Supported budgeting, financial controls, and confidential records management aligned with corporate objectives
- Acted as key liaison with regulatory bodies, external stakeholders, and executive leadership
- Supported strategic initiatives, policy implementation, and organizational alignment across departments
- Coordinated and collaborated with various property administrators and regional managers across company-managed properties throughout Canada within a diverse and inclusive operational environment
- Supported multi-site administrative and operational requirements while maintaining effective stakeholder relationships and service delivery standards
Senior Corporate Services Manager / Department Head at ANCHOR LAND HOLDINGS INC.
- Led end-to-end corporate services operations covering administration, procurement, facilities, commercial property management, asset management, and IT coordination
- Oversaw showroom maintenance and operational readiness across all branches for premium real estate developments, ensuring high presentation standards and excellent client experience
- Managed company assets, facilities, and service vendor relationships to support efficient property operations and business continuity
- Coordinated with business partners, property service providers, and external stakeholders on property management initiatives and operational requirements
- Maintained professional relationships with property owners, tenants, and business partners to support service delivery and operational alignment, and customer satisfaction
- Managed dealings with local government units (LGUs), city hall offices, and regulatory agencies for business permits applications, licensing compliance, and annual permit renewals
- Facilitated coordination with some government officials and regulatory officials to ensure the timely processing of operational requirements and compliance documentation
- Managed a cross-functional workforce of 30+ employees supporting large-scale real estate developments
- Delivered 15%+ operational cost reduction through strategic sourcing and process optimization
- Strengthened governance frameworks, policy compliance, and service delivery standards
- Partnered with senior executives in strategic planning and enterprise operations support
Senior Corporate Administration Manager / Department Head at MEGAWORLD CORPORATION
- Headed corporate administration and operations support across multiple sites and large-scale developments nationwide, including the materials and asset management of the Megaworld Lifestyle Malls branch operations
- Led the Lifestyle Malls materials and asset management across multiple branches, directly overseeing engineers and architects assigned to various mall branches and development sites
- Managed the workforce of 150+ personnel across administration, facilities, security, asset recovery, and support services
- Oversaw multi-site facilities, fleet, property, and branch operational requirements, ensuring seamless support for mall and corporate operations
- Directed procurement governance, materials sourcing, and vendor negotiations for corporate supplies and equipment, achieving 10-20% annual cost savings
- Strengthened asset lifecycle controls, preventive maintenance coordination, and branch resources allocation to support the nationwide operational continuity
- Chaired the Employee Safety and Health (ESH) Committee, improving compliance and workplace safety performance across branches
- Served as Internal Auditor for ISO and 5S standards maintaining 100% audit readiness with zero major findings
- Drove process improvements and service delivery enhancements, improving operational efficiency by 20%
Procurement and Administrative Manager at ALC HOLDINGS INC.
- Led end-to-end procurement and administrative operations across multiple subsidiaries, ensuring seamless support for business continuity and operational efficiency
- Worked directly with the Sales and Service departments to align procurement planning, resource allocation, and administrative support with revenue targets and customer service requirements
- Partnered with frontline business units to ensure the timely availability of materials and equipment locally and abroad, including operational resources needed to support sales activities and after-sales service delivery
- Managed vendor sourcing, contract negotiation, and supplier performance, delivering 15-20% cost savings through strategic sourcing initiatives
- Managed procurement operations across multiple subsidiaries, strengthened procurement governance, budget controls, and financial compliance system to support operational transparency and executive decision-making
- Streamlined administrative workflows and cross-functional coordination processes, improving service turnaround and internal efficiency by 20%
- Supported management in resolving operational escalations and service-related concerns by coordinating directly with Sales, Services, and support teams
Procurement, Administrative, and Documentation Head at MAKATI MEDICAL CENTER
- Led procurement and administrative operations in a highly regulated healthcare environment
- Ensured 100% compliance with ISO, JCI, and healthcare regulatory standards
- Strengthened documentation systems and audit processes, improving compliance outcomes
- Served as Internal Auditor for ISO, JCI, and 5S standards
- Participated as a member of the governance, leadership, and direction committee, including policy development, contributing to organizational policy formulation, process standardization, and operational governance initiatives
- Participated and supported as a member of the change management team focused on operational improvement, compliance enhancement, and service delivery effectiveness
- Chosen as company representatives in various leadership roles training programs, including a 6-month further studies aligned with operational efficiency, leadership development, and organizational excellence
- Collaborated with cross-functional departments to support process improvement and continuous quality improvement initiatives
Education
Master in Business Administration in Business Administration – De La Salle University – Dasmariñas
Bachelor of Arts in Mass Communication – Lyceum of the Philippines University – Manila

