Cassandra Dawn Maagad
Proactive administrative professional with over 6 years of experience in data management, client support, and front desk operations
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About
Proactive administrative professional with over 6 years of experience in data management, client support, and front desk operations. Proven ability to thrive in fast-paced, deadline-driven environments while maintaining accuracy and efficiency. Strong track record of resolving issues, streamlining processes, and delivering excellent service with exceptional attention to detail.
Experience
Assistant Admitting Head - Binangonan Lakeview Hospital Inc. - Binangonan, Rizal
(2023-12 - 2025-10)
- Supervised a team of Admitting Staff to ensure efficient patient processing and high-quality service in fast-paced hospital environment.
- Prepared shift schedules and delegated tasks to support efficient patient admission, registration, and health card verification.
- Audited patient charts, resolved data discrepancies, and maintained strict confidentiality of patient information.
- Assisted the Admitting Head in conducting performance evaluations and achieving departmental objectives.
Admitting Staff - Binangonan Lakeview Hospital Inc. - Binangonan, Rizal
(2019-10 - 2023-12)
- Managed high-volume inbound calls in a fast-paced, 24/7 hospital environment while maintaining professionalism and efficiency.
- Registered and admitted patients accurately using the hospital's Electronic Medical Record (EMR) system.
- Scheduled appointments, answered patient inquiries, resolved concerns, and provided clear and compassionate guidance.
Education
BS - Business Administration major in Human Resource Development Management - National College of Business and Arts (2015-06 - 2019-03)
