Food and Beverage professional with experience in café operations, cruise ship inventory support, and customer service
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Food and Beverage professional with experience in café operations, cruise ship inventory support, and customer service. Skilled in beverage preparation, stock management, and delivering high-quality service in fast-paced environments. Holds multiple TESDA certifications and complete seafaring documents with valid C1D US VISA, with strong adaptability across hospitality and service roles.
Senior Barista / Trainer - Bo's Coffee Philippines (WS Landin Inc.)
(2022-05 - 2024-05)
Managed daily café operations in a high-volume environment while preparing quality espresso-based beverages, training new baristas, handling inventory and equipment maintenance, and ensuring excellent customer service and safety standards.
On Call Barista - Cafés, and Restaurants
(2024-10 - 2025-05)
Provided support during peak hours, events, and weekends by assisting in beverage preparation, restocking, and bar operations while maintaining cleanliness, organization, and adaptability in different service environments.
Seasonal Barista - Starbucks Reserve (Rustan Coffee Corp.)
(2025-06 - 2025-07)
Served as a Premium Coffee Expert, crafting specialty beverages using advanced, high-end coffee equipment while delivering Gold Standard customer experiences and educating customers on coffee and food pairings.
Email Support Specialist - Teleperformance Philippines
(2025-07)
Provided email support for Black App users by resolving account access, security, and policy-related issues while managing support tickets and ensuring data privacy and platform compliance.
Bachelors Degree - Industrial Technology - Cebu Technological University Main Campus (2021)
