Jeffralyn Quines

Results-driven Restaurant Manager with over 10 years of progressive leadership experience in quick-service restaurant operations, team management, customer service, inventory control, food safety, and operational excellence. Proven ability to lead high-performing teams, improve restaurant productivity, maintain quality standards, and deliver customer experiences.

Licensed Real Estate

Broker and Licensed Real Estate Appraiser in the Philippines with strong organizational, communication, and leadership skills. Seeking to contribute my restaurant management expertise while supporting operational excellence and customer satisfaction.

Restaurant Manager/OIC - ALN GROUP OF COMPANIES - Mang Inasal Robinsons Mall Galleria, Philippines

(2026-05)

• Supervise daily restaurant operations while ensuring smooth and efficient service.
• Lead, coach, and motivate restaurant team members to achieve operational targets.
• Monitor food quality, food safety, sanitation, and cleanliness standards.
• Conduct inventory monitoring and stock reconciliation.
• Handle customer concerns professionally and resolve service issues.
• Ensure compliance with company operational procedures.
• Support restaurant profitability through effective labor and cost management.
• Prepare operational reports and monitor daily performance indicators.

Restaurant Manager/OIC - ALN GROUP OF COMPANIES - Mang Inasal Padre Faura, Philippines

(2019-01 - 2021-12)

Assistant Restaurant Manager - ALN GROUP OF COMPANIES - Red Ribbon Bakeshop Taft Pedro Gil, Philippines

(2012-06 - 2019-03)

• Managed overall restaurant operations, ensuring excellent customer experience.
• Supervised restaurant supervisors and service crew.
• Conducted staff recruitment, onboarding, coaching, and performance evaluations.
• Managed inventory, purchasing, stock rotation, and waste control.
• Monitored sales performance and implemented strategies to improve profitability.
• Ensured compliance with food safety regulations and company standards.
• Managed customer complaints and maintained high customer satisfaction.
• Conducted daily cash reconciliation and financial reporting.

Corporate Secretary - Torres Panaguiton Realty and Development Corporation

(2021-05 - 2026-02)

• Maintained corporate records and legal documentation.
• Coordinated regulatory compliance requirements.
• Prepared board meeting documentation.

Compliance Officer - Torres Panaguiton Realty and Development Corporation

(2021-05 - 2026-02)

• Monitored operational compliance.
• Conducted internal audits.
• Prepared compliance reports.

Licensed Real Estate Broker

PRC # 35607

• Managed property sales transactions.
• Conducted client presentations.
• Negotiated property sales.

Licensed Real Estate Appraiser

PRC # 13204

• Conducted property inspections.
• Prepared valuation reports.
• Performed market analysis.

Bachelor's Degree - BS Real Estate Management - Trinity University of Asia (2022-01 - 2024-12)

Bachelor's Degree - AB Communication Arts - University of the East (2002-01 - 2006-12)